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Indulgence Cafe And Bistro

Indulgence Cafe And Bistro

51 King St, Stirling FK8 1DN, UK, United Kingdom

Cafe • Cafés • British • European


"Hi Garry, We are indeed saving the best to last. Now try and back your lies up. To indulgence cafe and to those of you who have believed the disgusting lies regarding our visit to the cafe, please read this response and view our evidence below that proves the chef/owner Garry is telling complete and utter lies about us. He has not only told lies and made up a fraud story but he has also abused our privacy protection rights and has illegally included photos of a child. We all paid for our food and drinks apart from one member of our party who was served burnt and dry food. He did not eat his food and as you can see from the picture I have attached the meal which was inedible. We made a complaint to Diane who served us and first her response was defensive but then agreed the food was burnt. She told us we need to escalate our complaint to the chef. The chef came to our table but instead of listening to our complaint or even looking at the burnt food he tried to teach us a lesson on how food is meant to be cooked. This is not customer service at all! We all of course disagreed with Garry so decided we were not going to pay for the ONE burnt untouched full Scottish breakfast, I mean who would?? We then proceeded to make payment luckily via card! We have proof of all payments which are attached to this review. We also have the paper receipts printed by the staff! We are being called thieves and Garry is accusing us all of stealing his property. Garry told us we were going to get arrested and charged. Why would we be arrested and charged if the rest of us paid and we followed our consumer rights? This is absurd! We left the cafe and felt quite upset! To our shock we then started to receive notifications from our banking apps letting us know that Indulgence cafe have refunded us all for our payments!!! Initially we thought it was a gesture of good will from the cafe, however after seeing Garry's responses to one of my friends reviews I feel differently! Garry then proceeds to name and shame us which is a deformation of our character and the truth. He is a liar, fraudulent and our evidence and police investigation will prove this!! DO NOT VISIT THESE SELF EMPLOYED FRAUDSTERS!!"

Azita

Azita

35 Bucklersbury, Hitchin SG5 1BG, United Kingdom, North Hertfordshire

Tapas • Spanish • European • Mediterranean


"Went for dinner here recently. The restaurant is clean and looks good. Atmosphere is nice and tables well spaced. Staff were welcoming and accomodating, especially as we hadn't booked a table. Unfortunately it went seriously even dangerously wrong with the food... When ordering tapas we let the server know that I have an allergy. They provided their allery menu, showing which dishes are safe for various allergies (great! . So we ordered appropriately and repeated the allergy. When our food came out it looked good BUT we ourselves spotted that half the dishes had been covered in what Im allergic to. Fortunately I ate very little before we realised. This is really careless and potentially dangerous for allergy sufferers, as well as causing problems for those with intolerances enforced dietary restrictions. Fortunately my allergy doesn't cause anaphylaxis, so it wasn't life threatening in this case, but mistakes like this could have serious implications. They replaced the dishes plate cutlery and were apologetic, but honestly it was obvious that they didn't grasp how serious this sort of thing could be for others. There was no offer of a discount or a refund on our bill; not that I expect things for free, but maybe for a couple of the affected dishes as a gesture. I had to travel home via train afterwards whilst having an allergic reaction and it took about 24 hours to recover fully. Not fun. So I won't be returning here ever again because I just can't risk this happening. And obviously I cannot recommend to anyone with any allergies or dietary requirements. If you go here and any of your party have any such concerns, be seriously careful. This really isn't good enough in 2023."

The White Hart Country Inn

The White Hart Country Inn

1 Balsham Road, Fulbourn I-CB21 5BZ, United Kingdom

Pub • Soup • Fish • British


"Just visited for a Sunday roast for a family get together. Chose this pub as we have come here over the last few years and a very positive experience the last time was Dec 2022. Start with the positives waitress was very pleasant and took our order quickly and they were helpful. Now the Bad!!! We ordered 2 x roast pork and 4 x roast beef, £15.95 and £16.95 prices 1 x duck Salad 2 x Cajun Chicken. Meals came out quickly the duck was nearly non existent and hard by all accounts and the pork dinners were pork medallions so not from a pork roast, the beef was absolutely diabolical, it had definitely not come from a joint. It had been put in the microwave!!! Yorkshire pudding was OK, veg was carrots, cabbage and courgette which looked pre packed, again microwaved, Roast potatoes were OK not the best I have had again I suspect from a packet. I told the pleasant waitress that this was probably my worst roast dinner in a pub and will not be returning. Refused to pay full price for the 4 x roast dinners, the manager wasn't even present and had to be called to approve the removal of 1 roast beef as compensation, considering there was beef left on all 4 plates! You cannot charge prices like that for roast dinners when its out of a packet! Alarm bells should have rung when we walked in as the place was 1/4 full at 1pm on a Sunday. This pub has always used to be full and the food was great, maybe its changed hands. Steer Clear we wont be returning......"