Spaghetti With Meatballs Spaghetti With Meatballs

Classic spaghetti topped with hearty meatballs in savory tomato sauce, sprinkled with Parmesan.

Italian Cafe

Italian Cafe

32 East Overcliff Drive, BH1 3AW, Bournemouth, United Kingdom

Cafés • Pizza • Pasta • Coffee


"It 's supposed to be Italian, it 's nothing more than a low rate hotel lounge/bar. Most of the tables crammed in this small space are for 2 people. The attitude of the staff was couldn 't care less, Left us for so long. Unhelpful. We made a request if we could move tables, was told do what you want. Any question we asked about the food, they had no answers. The menu is absent, vague and misleading. We weren 't given enough menu 's. Soup of the day, dessert of the day, cake of the day ask your server (who will have no idea) Sadly the food was excellent in this frustrating chaos. Back to the service, no parmesan or black pepper. We asked for it which caused another issue as the hotel staff had no idea. Other diners had a long wait and we saw other parties give up and leave. Music was on a loop, we heard the same pop/techno song 3 times. Didn 't add to the 'italian ' feel. We were ignored for long periods of time whilst clearing empty tables were a priority. We ordered at the bar in the end where we were lied to saying the kitchen had shut as the chef had left at 8.15pm. (Way before the advertised closing time) The tirimasu had to be 'put together. ' (The tirimasu appeared later and it clearly came out of a box) The only time staff came to us was to ignore the issues and ask repetitive questions which we 'd already answered and they 'd written down. Watch the menu, ice cream is priced by the scoop, the sorbet isn 't. We had one scoop priced at £6.75. A rip off. We came in at 6.30pm and was trying to get out by 8.50pm for a taxi booked to catch a train. We were still fighting to order dessert at 8.25pm. As soon as we got dessert, we asked for the bill, we explained the hurry and we were promised this would be done. We rushed the dessert, one had no cutlery. We had to find the member of staff who had promised us the bill, he was serving other customers at the bar. Trying to pay, the card machine run out of paper. 12 minutes to get back to our hotel for the taxi booking. I thoroughly regret spending precious family time being treated like this. It was stressful."

Caffe Italia Di Napoli

Caffe Italia Di Napoli

24 George Street, BN3 3YA, Brighton and Hove, United Kingdom

Pub • Cakes • Coffee • Breakfast


"I visited today with my two children, who are 5 and 7, and my parents. We’ve visited before and have always sat upstairs near the toddler area, as my youngest is autistic, so it is a lot quieter up there, away from all the coffee/smoothie machines etc. The female owner was happy for us to sit upstairs, as long as we had a minimum spend of £9. When we got upstairs, there was nobody else up there. After about 3 minutes or so, the male owner came upstairs and instead of explaining in a friendly manner, he proceeded to tell us how my children were too old to be up in that area. (This is the same man who has served us upstairs in the past and has never had an issue before today. I explained that I was happy to keep my children away from the toddler area, but that we sit upstairs due to it being quieter. I explained that my Daughter has sensory issues, but he quite clearly didn’t seem to care about this, and proceeded to tell us that we needed to sit downstairs. His was very abrupt, and quite frankly looked at us like we were being a nuisance, when we were nothing but polite in return. After he rolled his eyes and walked off, we decided that we did not want to stay somewhere that we felt unwelcome, so we left. As we left and headed downstairs, we realised the male owner was trying to move us from upstairs, to seat some other people upstairs. These people had children around the same age as my children, so it didn’t really make any sense to me, unless he knew them? There would have been enough room for all of us up there, but for some reason, it seemed to be an issue. As we walked out, I made a point of saying to these people that the man was very rude to us, and one of the ladies waiting to be seated upstairs was very apologetic, even though it was not her fault. We certainly will not be visiting again after this experience."