"My grandmother and I had a lovely experience at this restaurant, enjoying the coffee and the relaxing view. However, we found the waiter to be abrupt and unwelcoming upon our arrival. Despite the busy restaurant environment, we understand the stress of the workplace. Unfortunately, after we paid, the same waiter (with a European accent and a beard) was extremely rude to my grandmother, causing her to tear up as we left. When she expressed surprise about the full menu offerings, such as a Sunday roast, the waiter replied sarcastically and rolled his eyes. My grandmother tried to explain her misunderstanding and express her desire to return and try the meals on the menu, but the waiter walked off and ignored her. My grandmother, who is 80 years old, was simply trying to make friendly conversation as we left. It's a shame, as everything else about the restaurant was lovely, but I will not be returning as long as this waiter is still working there. It appears from other reviews that this waiter has a habit of behaving poorly towards elderly women."