Traditional Afternoon Tea
The Garden Restaurant at the Mollington Banastre Hotel & Spa

The Garden Restaurant at the Mollington Banastre Hotel & Spa

The Mollington Banastre Hotel and Spa Parkgate Road Chester, Cheshire CH1 6NN, CH1 6NP, United Kingdom

Pubs • Fish • Beer • Steak


"I was bought an Activity Superstore voucher for my birthday which gave me an Afternoon tea for two people. We spent the day in Chester prior to going to the hotel and wished we hadn 't bothered. Upon arrival the hotel didn 't look appealing and when we were greeted at reception we were made to feel that the booking had been forgotten about. We were asked to take a seat whilst the reception team member found someone to seat us. We were seated in what can only be called a green house with no ventilation air. We were offered tea or coffee and were told to take a seat. The curtains and table clothes were dirty, the furniture tatty and we felt like we needed a shower when we left. After around 10 minutes, the drinks arrived and we took it upon ourselves to move to a table in the shade. The air conditioning wasn 't working and it was 30 degrees outside. To be fair, the air conditioning looked like it hadn 't been serviced or used in quite some time (my husband works in the HVAC industry) Our food arrived and my heart sank. We weren 't asked or told what the sandwiches included or what the cakes were. The sandwiches were dry, tasteless and half of the crusts remained. We only ate a couple and left the rest. The cakes were okay although what we think might have been a profiterole looking more like a sausage!! The scones were crunchy and we were offered no butter as an option. At no point did anyone ask if we would like another drink (hot or cold) or whether the food was okay. We were in the hotel around 30 minutes before we left very disappointed. Certainly not a place I would recommend or return to."

The Lytton At Chalfont Dene

The Lytton At Chalfont Dene

Audley Chalfont Dene Ltd,Rickmansworth Lane, Gerrards Cross SL9 0LX, United Kingdom

Kebab • Pizza • Seafood • Mexican


"We booked for afternoon tea, and used the postcode in our satnav, which brought us to the gate of a retirement village, with a sign which mentioned 'Lytton Restaurant ' amongst other titles. We drove in and found no further direction signs at all, just street names. Eventually, we parked in one of the few visitor spaces and wandered towards a large building which had a free standing sign outside advertising physio services to ask for directions. The receptionist at the desk chirped 'Oh yes, the restaurant is over there ', pointing behind us. When we said we 'd been struggling to find the place, we were told 'There 's a sign at the gate '. The restaurant was very pleasantly furnished, but there was a party of very noisy ladies who were hugely enjoying some stories, at the expense of everyone else in the room. Our table was not ready, but was hastily sanitised and cutlery and napkins arrived. We were offered water, which came in a jug, but with no glasses, and the waiter was gone so fast that we didn 't manage to catch his attention. Gradually, coffee, glasses and afternoon tea arrived, but the staff seemed to need prompting for a lot of things, as if untrained in the procedure. The sandwiches provided were nothing out of the ordinary, as were the warmed scones, but the cakes were disappointing miniatures which would have graced a doll 's house. The 'carrot cake ' was a dry, cinnamon flavoured sponge with a wisp of orange peel on top, and the red velvet cake was halved for sharing. Not once did a member of staff approach to check if everything was satisfactory, or whether we needed anything we had to ask for coffee refills, after waiting to catch their attention. The plan had been to reconnoitre for a larger party to visit for afternoon tea; we very quickly decided that The Lytton at Chalfont Dene was unsuitable for anything more than a group of four, who don 't expect much in the way of service. Thoroughly disappointing, poor value for money, and we won 't be back."