"Seating was poor,table we had was hemmed in by other tables,server was initially hovering then busy,had to reconfirm order as area very noisy,food arrived after fairly lengthy wait and steak ordered was overdone,spoke to server who was apologies but then said would take about 10 mins to replace,meaning that by time her meal was served we had nearly completed ours,we also requested that heating be lowered,told it was due to the fact we where seated directly below unit...Two of us also ordered a sweet,both requested ice cream to feature on our sweet,was most disappointed that this was from a mister sort type machine,had this been pointed out we would have chosen a different sweet..Thing I must also comment on is that the staff made a big show when presenting people with a celebration cake,finally we have friends staying at hotel chain alongside this venue in the near future and we will be either dining at the Indian next door,or just going a mile down the road to the Bell,whose prices are not that much higher than yours and are reported to be a more convivial atmosphere.I do not like to complain about service as a rule but feel so upset that on this occasion i feel I have no other option Regards"
