Vegetarian Full English
The Grazing Goat

The Grazing Goat

6 New Quebec Street London, W1H 7RQ, United Kingdom

Fish • Soup • Steak • Coffee


"popped in for a beautiful pint looking for local pubs on google. at the moment I went into me, two workers were persecuted separately and asked if I were in order, as I almost made myself up in cash. What are you doing just to foot in I had to tell them both that I wanted to get one pint. I wanted to be persecuted, but I got it off. I ordered my pint (which by the way did not pour the girl properly) and paid and said that the cashier I can sit everywhere and he said yes how there were many places to sit. I went to a comfortable place and halfway away by asking my pint a coworker if I could go to another place, as my table reserved there was no reserve sign and I was a bit confused as I was told that I could sit somewhere. but I gave them the advantage of the doubt and moved. I was separated again and even had a bar employee wondering if everything was in order and if I wanted to order something else, he seemed nice. then asked me the same bar staff from before, who asked me to move earlier, and apparently this was also reserved. I was really unhappy and had to gulp the rest of my pints and go. He was so rude that you said you could sit everywhere, it was me, it was me and became quite aggressive and intimidating. I told him how unhappy I was that this happened twice with me and there was no indication on the table or any staff that the tables were reserved. this is probably the worst customer service I have ever received. the organization and management is a shame. here is a feedback for them: 1. You are a pub, stop pretending to be something imaginative. they serve pints on a bar, so they are a pub and should treat all customers equally. 2. they teach the rod personnel how to pour properly pints. 3. if a table is reserved, they make this clear for the customers so that they know which time the table is reserved and they can move accordingly. 4. customer service is everything. this will have an influence on her business, because mouthpropaganda is very powerful. look at their other reviews there are many others where people have said that the staff is rude."

Brooks Country House

Brooks Country House

Pengethley Park, Ross-on-Wye, United Kingdom

Soup • Meat • Cheese • British


"On entrance, the hotel looked lovely. Stunning views all around and a nice looking hotel, unfortunately this set us up for a big fall. The house is old and in desperate need of updating, it seems to attract an older generation of people and the ambience in the restaurant was somewhat flat. We had an experience voucher for a 2 course set meal. The waitress told us it was a main and dessert, but my husband wanted a starter so was happy to pay. He ordered the scotch egg, which came out nicely presented, but £9 for half a scotch egg...!! If this was true fine dining, which I assume this hotel is trying to do, then perhaps we might accept that but it was nothing special in the slightest. We both ordered pork, I specifically asked if it was cooked a little pink, which I dont like, i was told no. However, when it arrived, it was definitely too undercooked for my liking. Being on a voucher, I didn't feel I could complain too much so my husband ate it. The pork was served with soggy sweet potato fries, which had ridiculously been left in gravy and the meat was wrapped in soggy, fatty bacon which they claimed to be pancetta. Vegetables were some overcooked cherry tomatoes and very strange pickled cauliflower, with no option to order any side veg. I eat out a fair amount and have always had the choice if ordering sides. Dessert was a double chocolate terrine, sounded nice on paper but reality was a sugary slab of something with only a hint of chocolate. The waitresses were not particularly helpful or professional and at the end of the meal, they charged us for 2 desserts, even though I had stuck to the 2 courses with the voucher. Apparently, it should have been starter and main included, not the mains and dessert we were told originally! Overall quite a disaster, I could have cooked something far better at home with little effort. Very disappointing."