"We used to frequent this pub often in the past, but heard that it had changed ownership, so we decided to meet our friends here. We were excited to catch up with friends we hadn't seen in a while. However, when we arrived, my husband inquired about their ale selection and was informed they only had Harveys with no other options. The server who brought our drinks had dirty fingernails, which was off-putting. When it came time to order food, one of our friends asked about a Christmas menu and was told it needed to be pre-ordered, as stated on their website. Despite our frequent visits in the past, we had not checked the website. The food was tasty, but the service was lacking. We had to request drinks and were not asked about our meals once they arrived. At 9:40, a lady approached us with the bill and informed us they were closing soon. When we asked for another drink, we were denied. My husband requested to remove the service charge, which caused some tension with the lady taking payment. She questioned why he wouldn't pay it, stating that everyone charges it, which we found rude. Overall, the poor service has discouraged us from returning or recommending the pub to others, despite the delicious food. It's disappointing, as we had hoped the new management would focus on attracting and retaining customers."
