Bb's Coffee And Muffins

Mercury Gardens, RM1 3EE, Havering, United Kingdom

🛍 Cafés, Sushi, Asiatic, Seafood

3.8 💬 711 Reviews
Bb's Coffee And Muffins

Phone: +441708728356,+441708768761

Address: Mercury Gardens, RM1 3EE, Havering, United Kingdom

City: Havering

Menu Dishes: 4

Reviews: 711

Website: https://bbscoffeeromford.com/order-now

"2 teas and a toasted tea cake for £7.95 what a joke ! Was presented with 2 cups of tea and a milk jug and stared at blankly when I enquired whether a tray was available. I also reminded the waitress that I was waiting for a teacake and then had to repeat this 4 separate occasions after waiting and then reminded that I hadn’t left with my 2 teas !. After the fourth time I’ve explained I was still waiting for tea cake and finally had a half cooked tea cake shoved in front of me with a tray this time. No manners or even a smile on the almost £8 spend. I found a seat in a very empty BB’s and can understand why ! Never again thank you, McDonald’s across the way is better and at least you get service with a smile."

Full menu - 4 options

All prices are estimates on menu.

Dessert

Salads

Chicken

JuliaC566 JuliaC566

Breakfast bacon bap was delicious. Soft bap and plenty of bacon. Always use the BBS loyalty card for hot drinks. You get one free after 7 stamps.

Address

Show Map

Reviews

michaelgQ8828UN
michaelgQ8828UN

I had a cappuccino and a muffin. Was charged 8.85. Didn't think much of it at time. Got home saw receipt they have charged for two muffins. The muffin wasn't nice anyway. Costa or starbucks for me next time..


398davidh398
398davidh398

Have been going here for years pre and post lockdown. Clean tidy and good prompt service. Peaceful atmosphere comfortable chairs. Range of coffees and wide range of cakes sandwiches and hot food. Can get crowded but always a good sign of customer approval


Lily
Lily

staff were very rude!! did not tell us how much our item come to, just chucked the card machine towards us and expected us to pay. no simple basic manners what so ever, seemed like everything we wanted was a hardship and they couldn’t be asked to do anything View menu


O4366ZAninab
O4366ZAninab

Whey for lunch with my mum had a bagette each which usually comes with salad they had initially run out but the manager made a special effort to make us some. The staff are really nice and friendly a nice relaxing atmosphere. Priced quite reasonably. Would recommend.


Paul
Paul

The coffee was a bit bitter for my liking and if you wanted milk you were required to pour yourself from a 2 Ltr bottle as you do at a market stall, but there you only pay £2.00 for two cups of coffee, not £5.05. There was only one type available, full fat, as there was no semi-skimmed milk. Overall it was poor value, and we shall stick to Mc D's in future.


Susan1921
Susan1921

Popped in here for coffee. Love the coffee here. I usually give this coffee shop a five rating but to be honest, the older staff in here are rude. I was served by a Asian man, no please or thank you. A foreign lady made my coffee no thank you or politeness. A smile would be nice too. When it’s younger staff the are polite and friendly. So today you get a three rating View menu


Ryan
Ryan

Visited this restaurant today for breakfast, the man serving was very rude and had a poor attitude, I also overheard him being rude to the female employee he was working with. I am supprised people use this place. The food was mediocre and the sandwich had barely any filling, you can expect that from a supermarket prepackaged sandwich but when you are paying nearly five pounds it is ridiculous. It must be a franchise as O can't see a company allowing staff to behave in this manner, 0 out of ten stars.


Gordon
Gordon

beautiful selection of foods that tasted delicious. beautiful coffee. friendly staff. beautiful music playing a beautiful relaxed atmosphere. we chose three different muffins that we delicious. but my muffin, the cranberry in tasted a little under baked and dried. the coffee we taste like the hot chocolate. we fought to find a clean table, so the staff asked to wipe our table when we did our order and a co-worker just passed and erased him. but when we sat, we found still dried ketchup and dried coffee still on the table, even where the table had been wiped off quickly, we found crumbs on our sitting.


JDBWfamily
JDBWfamily

2 teas and a toasted tea cake for £7.95 what a joke ! Was presented with 2 cups of tea and a milk jug and stared at blankly when I enquired whether a tray was available. I also reminded the waitress that I was waiting for a teacake and then had to repeat this 4 separate occasions after waiting and then reminded that I hadn’t left with my 2 teas !. After the fourth time I’ve explained I was still waiting for tea cake and finally had a half cooked tea cake shoved in front of me with a tray this time. No manners or even a smile on the almost £8 spend. I found a seat in a very empty BB’s and can understand why ! Never again thank you, McDonald’s across the way is better and at least you get serv... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan. View menu
  • Asiatic
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!

Amenities

  • Cafe
  • Takeout
  • menu
  • Seating
  • menu
  • Visa Card

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"Very disappointed with food quality and service. We had booked a table for 13 people, 3 of which which were children. On arrival we were greeted by a lovely waitress who took us to our seats, but then proceeded to ask us to pass the plates and cutlery down the table to where the other guests were yet to arrive. So we set half of the tables, which is bizarre to ask a customer, but she was a lovely girl so it wasn 't a big deal at the time...until things went really downhill. We ordered 3 x £40 mixed grill platters which are meant to serve 3 4 people and asked for rice only, no bulgar. All 3 platters were brought with half rice and half bulgar; we asked the waitress to correct this, and she was apologetic and came back with a bowl of half rice and half bulgar again, we asked for rice on, so she went back and got a bowl of rice. Bearing in mind each platter is meant to serve 3 4 people, I struggled to serve the children an adequate portion they had 2 tablespoons of rice each; that 's how much rice was served with the large grill. My 10 year old niece then pulled out a long strand of hair from the kofteh she was about to eat; absolutely disgusting! Unsurprisingly, the cook wasn 't wearing a hair net, which I presume is standard?? I tried to be tactile and not draw too much attention to the situation to other eating customers, so quietly pulled the waitress aside and gave her the hair; she apologised and had another kofteh cooked (actually felt sorry for the girl, she looked mortified). The crunch came when we went to eat the chicken wings and baby chicken so many were raw pink and red raw meat! We told the waitress and she was insistent that it was cooked, but took it back believe me we have cooked chicken before and know what raw meat is. We were shocked when the same chicken was re cooked and then served back to us bear in mind, by this point the chicken had already cooled down from the first time it was cooked, centre was raw, and then re cooked and served again! There was no way we would 've touched it; also keep in mind that some of the chicken had come off different guests ' plates and were bitten into how were we supposed to know which piece was who 's?? So bizarre, I 've never had this happen, even in the cheapest small café. By this time to be honest we were off our food. The meat wasn 't great really; some was ok; the chicken shish was ok, the lamb chops were also ok; the chicken kofteh had no flavour; the kofteh was very greasy; the rice was wet. On a high note, the lahumajun was lovely and so were the dips and bread. When it came to the bill, we made it clear the chicken should be taken off, as none was eaten by anyone. When the waitress came and handed the bill over and was asked if the chicken was removed from the bill, her response was I 'm just a worker who else are we supposed to ask then? Why the attitude?! We had the right to complain after being served raw meat! The cook/owner then came over, leaned over me, with a plate of chicken hovering above my head and my face in his armpit, and started to argue with another guest that we didn 't ask for the chicken to be well done; no spacial awareness or respect for one 's space whatsoever. I didn 't realise we had to request for our chicken not to be raw; absolutely ridiculous. He knocked off £15 and for a £170 bill and the awful experience, I think that was insulting. He then knocked off a bit more, and we just accepted as wanted to get out of there. The same waitress came back and cleared the table, slamming the plates onto the trays no manners whatsoever and clearly showing she 's pissed off. Such a shame; all other guests witnessed this while they were trying to eat; could 've been totally avoidable. Why risk your reputation? I 've never had to ever make a complaint like this before, let alone write such a review. If you choose to eat here, check your meat is thoroughly cooked, or you 'll be poisoned!"