Brauhaus Stüsser - Menu

Neusser Str. 47, Köln, 50670, Cologne, Germany

🛍 Suppe, Salate, Deutsch, Europäisch

4.2 💬 3315 Reviews
Brauhaus Stüsser

Phone: +4922127075858,+49221727253

Address: Neusser Str. 47, Köln, 50670, Cologne, Germany

City: Cologne

Menu Dishes: 34

Reviews: 3315

Website: https://www.brauhaus-stuesser.koeln/

"This place needs to improve how it uses the OpenTable booking system and how it handles overbookings/ double bookings. We had seen good reviews for this restaurant and booked a table for two for dinner at 8:30pm on 13 December, several hours prior to our arrival in Cologne. Our reservation was confirmed and when we arrived at the restaurant, we were relieved that we had reserved because it was very busy. Trying my best to interact with the locals, I used my limited German to introduce ourselves and state that we had a reservation. I immediately noticed there was a problem as the staff kept double checking their booking list (written on a flimsy single sheet of paper) and telling us to wait. Eventually one waitress with an iPad came to us and told us that the restaurant had overbooked for the evening and that there was no room for us. We said we’d be happy to wait for a table, but she refused and it became clear that the restaurant was not interested in serving us. The waitress attempted to blame OpenTable’s booking system even though it was clear they had made a mistake in the number of reservations they had accepted. We left and had to find a somewhere else to eat at 8:30pm on a Friday night. The whole experience was very poor and could have easily been resolved since we were happy to wait for a table to become free. So many restaurants in Germany and Europe require reservations, so what is the point of making a reservation if you just get turned away when the restaurant makes a mistake? It is very unprofessional. This restaurant needs to pay more attention to the number of reservations they receive and improve the way staff deal with mistakes. Staff should also have the courtesy to contact customers (using the OpenTable app) when they have overbooked so that people don’t travel expecting a reserved table and get refused on arrival. Terrible and would not recommend."

Corina Corina

Easy, but just good. Food and drink very well.

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Reviews

Cyprian
Cyprian

Amazing dinner with a client and colleagues. The food and service were perfect.


Lovro
Lovro

Super delicious. Delicious Kölsch and great service! That wasn't our last visit!


Sonja
Sonja

A great small brewhouse with tasty dishes, good carol, as well as very good service! View menu


NestaM
NestaM

Tasty meal.... Good value... Would go again.. Was almost empty when we went so little atmosphere


Anika
Anika

Typical wooden location op d'r corner. Very cozy area. In addition to Kölsch and Brauhausklassikern, there is a houseschnaps.


Johann
Johann

Finally, there was a brewhouse in which there were calf carvings. This was really very delicious. And the babe was really friendly and humorous, as you wish in a brewhouse. We will definitely come back. View menu


Paul
Paul

one of the oldest celebrities. situated in the beautiful agnesviertel, makes the charm of wooden brewhouse mainly its original atmosphere and the friendliness of the house. whether only for a zöliakie, a small snack or even one of the many events. here they always like to see.


Jost
Jost

Spontaneous visit to Stüsser. It was wonderful. How did we decide to drive to Stüsser in the short term with our “in-law” on one to three Kölsch. Our food, thick beans with bacon, skies and salad with oven carrots were very, very delicious. There's no Kumin left. All fresh and the portions really appropriate. The babe, unfortunately I couldn't see a face was super friendly and good on it. ...and as he said “Ofenkartöffelchen”.... We paid a little more money and almost 60 euros. Thank you to the Brauhaus Stüsser.


Khang
Khang

This place needs to improve how it uses the OpenTable booking system and how it handles overbookings/ double bookings. We had seen good reviews for this restaurant and booked a table for two for dinner at 8:30pm on 13 December, several hours prior to our arrival in Cologne. Our reservation was confirmed and when we arrived at the restaurant, we were relieved that we had reserved because it was very busy. Trying my best to interact with the locals, I used my limited German to introduce ourselves and state that we had a reservation. I immediately noticed there was a problem as the staff kept double checking their booking list (written on a flimsy single sheet of paper) and telling us to wait.... View menu

Categories

  • Suppe Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Salate Fresh and vibrant, our salads are crafted with seasonal ingredients and a mix of crisp greens, colorful vegetables, and unique dressings, offering a delicious and healthy choice for any palate. View menu
  • Deutsch Savor the rich flavors of traditional German cuisine, featuring hearty meats, tangy sauerkraut, and sumptuous sauces. Delight in authentic dishes that bring a taste of Germany to your table.
  • Europäisch Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.

Amenities

  • Visa-karte

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