Craftbrew - Menu

1 Lowry Plaza, M50 3UB, Salford, United Kingdom

🛍 Cafés, Seafood, European, Fast Food

4.1 💬 2286 Reviews
Craftbrew

Address: 1 Lowry Plaza, M50 3UB, Salford, United Kingdom

City: Salford

Dishes: 3

Reviews: 2286

Website: http://craftbrew-uk.com

"Disgusting, diabolical customer service... and even worse, includes that of the Manager! 2 of us sat down to eat and drink on Sunday, prior to a vist to the Theatre. All good, until football fans came in and then we were told no more food orders being taken as they were so busy. Bearing in mind it was only ten minutes before we advised a member of staff behind the bar, we were just waiting for 2 others of our party before we could order one of which was 82 years of age) When we questioned why did they take our credit card to secure payment of food and drink if they were intended to stop food orders , all but one member of staff, actually became very aggressive. They did not charge us for our drinks, quite right too. Having said that, the Manager then told all 4 of us, including my 82 year old Aunt ' there is the door ' We were gobsmacked! Never experienced such awful, rude behaviour from a member of staff anywhere, particularly the Manager, who was so arrogant to admit to being the Manager!! Shocking."

Menu - 3 options

All prices are estimates.

Liliya Liliya

Avoid at any cost. Bad costumer service. Very arrogant man behind the bar. Table not cleared. Been told no more drinks around 11 pm.

Address

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Reviews

آرمیلا
آرمیلا

I have just been told “there’s the door” by the owner. To quote “I own the place” because we wanted to order food. Do not give this place your custom. AVOID


Elliot
Elliot

Nice location but staff not good, went in at 21.30 ask what time they closed and was told 22.30, asked for drinks at 22.25 only to be told the bar had closed


Alexander
Alexander

The Peroni on tap is top-notch. The dishes are incredibly tasty. The staff is wonderful. We adore this place. The menu offers a range of options, including satisfying snacks. It's a great deal for the price and everything is fresh and delicious.


Karen
Karen

We had a wonderful experience at this restaurant thanks to the excellent service provided by a young man. His friendly demeanor and smile made our night after a show at the Lowry. I would highly recommend this place to a friend, it was brilliant!


Danielle
Danielle

We frequent this bar often, and I was surprised to read some reviews mentioning poor customer service. In our experience, the staff has always been friendly and accommodating. The food is excellent, and they offer a wide variety of beverage options.


Hannah
Hannah

We called in for a drink after a show at the Lowry. One of the staff helped us out with bringing the wine and glasses out to us. At the end of the night we needed to find a taxi to get us back to our digs. One of the staff gave us phone numbers and we got home safely. Great little bar.


Joe
Joe

We were going to a show at The Lowery on Thursday the 11th May and stopped for a drink here. First of all I managed to get a Gluten Free larger and that’s rare . The lad rescuing us was really friendly and even changed my phone when it was clear my phone hasn’t charged properly and out tickets were on my phone . After the show we came back to this bar with other people we met at the shown and stayed till closing . Great venue


Zoe
Zoe

Visited on a Tuesday afternoon after the IWM. Bar and outside was quiet only a couple of tables occupied. The food was great. Really good quality for the toastie thick cut bread and good amount of ham& cheese and the chicken and avo wrap was perfect. Chips were really nice and Portion sizes were generous. Food was brought out quickly. Bar man was pleasant and accommodating. Really nice relaxed atmosphere and great value for money.


Roxanne
Roxanne

Disgusting, diabolical customer service... and even worse, includes that of the Manager! 2 of us sat down to eat and drink on Sunday, prior to a vist to the Theatre. All good, until football fans came in and then we were told no more food orders being taken as they were so busy. Bearing in mind it was only ten minutes before we advised a member of staff behind the bar, we were just waiting for 2 others of our party before we could order one of which was 82 years of age) When we questioned why did they take our credit card to secure payment of food and drink if they were intended to stop food orders , all but one member of staff, actually became very aggressive. They did not charge us for our...

Salford

Salford

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • European
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Seating
  • Nightlife
  • Mastercard
  • Serves Alcohol

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"First of all let me say a positive, the only positive- Taylor our server was Brilliant, so polite friendly and excellent at his job ABSOLUTE RIP OFF, they only care about your money this place the food is so vile I couldn't eat much, meat was terrible. I'm a person who like to order at the bar, So I went upto the bar and tried to order to none alcoholic cocktails approx 11.80 on menu, I was told server will bring it over looked at Bill when he did, 13.00 I told him take that service charge off , absolutely disgusting they don't want you to order at bar so they squeeze a few extra pound out of you everytime you order a drink it's not the it's the principle) After meals in next room ,another service charge added on bill of 17, it's a disgrace and leaves a bad taste in my mouth , as if the place isn't expensive enough.. I would of definitely left a 20 tip for Taylor anyway as he was excellent but to be forced to do it in a restaurant that is already ripping you off in a cost of living crisis just shows you what this restaurant is all about. It'd 52 each anyway and you can't eat that much meat as it'd really poor quality and cooked poorly so please don't make the same mistake we made and choose this restaurant to eat. I so nearly walked out after the incident at bar when they tried to add on a service charge by made me think they were being polite and bringing our drinks to us, I really wish I had as I've had better tasting food at McDonald's in Moss Side"