Phone: +441243784995
Address: Birdham Road, PO20 7EH, Chichester, United Kingdom
City: Chichester
Dishes: 4
Reviews: 1246
Website: http://www.crouchersorchards.co.uk/potager-restaurant/
"We booked to stay at Crouchers hotel purely because we wanted to eat at the Potager’s restaurant. We were advised about the Xmas parties and the mission until late at the hotel which we fine with. We didn’t however understand how much this would affect the rest of our stay. On our first night we went to the bar for a drink. On the website the hotel advertises a happy hour when we went to the bar we were told that this was not available and the hotel only had a limited cocktail list and we could only have a table in the bar for an hour because of the parties. Given that we had planned our evening round this, it was very disappointing. On our second day at the hotel after leaving breakfast we were asked to give our dinner choices. We were very surprised by this. When querying this with the hotel we were told that the Al a carte menu was not available for us and we were limited to the Xmas menu. If we’d known this on booking we would not have chosen to stay at the hotel. We decided to cancel our booking with the restaurant as the Xmas menu was rather uninspiring and not at all what we thought we were getting upon booking. Given this is the first time my husband and I have managed to have some time away in 2.5 years, I am very upset at this. Upon explaining to reception staff they frankly didn’t care a less. I guess Xmas parties are more important to them than their hotel guests. I would never normally write a negative review but was very disappointed with our experience at Crouchers and it has motivated me to do it on this occasion. We paid to stay in the best room in the hotel but despite this the hot water ran out and my husband had to have a cold shower. Again upon reporting this reception showed very little interest. If you are looking for a special dinner and hotel stay I would not recommend Crouchers or the Potagers!"
All prices are estimates.