Phone: +441622298615
Address: Maidstone Road, TN12 6PY, TUNBRIDGE WELLS, United Kingdom
City: TUNBRIDGE WELLS
Menu Dishes: 8
Reviews: 163
"My Saturday was very exciting as my family and I went to visit the Hop Farm as many of my friends have recommended it. My friends have also recommended me to visit this Italian restaurant which is beside the farm. The lively environment was bright and clean, The service was ok, however as an Italian restaurant you expect the classic Italian pasta dishes we all know and love. My son ordered a spaghetti carbonara, and I ordered a four cheese Penne pasta unfortunately for the chef and the restaurant I have been in the business for just over 20 years, working in london for many different places learning to make said carbonara from scratch among other dishes. I’m expecting a carbonara with an eggy creamy sauce with the perfect balance of moisture and the traditional flavour of Guanciale bacon but I receive a rather disappointing smoky bacon and scrambled eggs with aldente pasta. My pasta was well cooked but for the price it was very poor ; poor presentation and the amount as if it was a starter size. I do understand the business matter but it’s important like a company to make an effort when it comes to customer satisfaction. By the way they were very keen on preparing the carbonara a second time although we didn’t only receive a clone of the previous carbonara but an angry chef to see who had complained. I’ve returned to London, my friends keen on how my experience was in the Italian restaurant I had to say the truth... don’t go there. I do understand I am just a simple client and this doesn’t affect your company but with the money I payed I could’ve eaten much better."
All prices are estimates on menu.