Phone: +442074740808,+442074732288
Address: Warehouse K 2 Western Gateway, Newham, United Kingdom, E16 1
City: Newham
Menu Dishes: 8
Reviews: 6250
Website: http://www.chinapalaceexcel.com/
"We visited this place as we were staying close by on our business trip and have arrived late to go to the Chinatown, as we used to do every year. So this Chinese would do we thought. The service was medium, we ordered a set menu for two, which is overpriced in comparison to others. The crispy duck was a disappointment, dry and tasteless. The following two dishes, chicken and beef were full of hot spice, so hot that it was impossible to eat, I have spice intolerance, so I couldn 't eat any of that, ended up eating just the vegetables. My husband had some of the chicken and couldn 't take the heat either. Never in my life I had such a spicy Chinese dish. When the waitress came to collect the full plates, didn 't bother to ask if everything was OK, considering the beef we didn 't touch and the chicken was barely eaten. I told her I have spice intolerance and she just went ohh and collected the plates. We asked for the bill and just wanted to leave. They brought the POS and it wouldn 't work with our business card, which we used only an hour ago and it was fine. She kept rubbing it on the table and passing it again and again, 'no its not working '. We asked her to change the POS as the card was fine. Same thing, we gave her another card and the same was going on, rubbing the card on the table and no its not working. Ended up paying with a personal card which finally went through. A complete shambles for a business. Same card was used later on and it was just fine!! All they wanted is to take the money and didn 't care in customer satisfaction. 100 pounds for a small starter, 3 dry and tasteless duck pancakes and vegetables is a joke. Never again."
All prices are estimates on menu.