Phone: +441903740333
Address: 5 Pulborough Road, RH20 4HJ, Horsham, United Kingdom
City: Horsham
Dishes: 8
Reviews: 1343
"On arrival we were warmly welcomed and shown to our table and presented with the menu. Once seated it took an unreasonable amount of time before somebody asked us if we would like a drink. The drinks were brought to the table and unfortunately one of the bottles of beer fell over, some of the contents landing on our clothing. Apologies we're made and the beer replaced. We then had our orders taken and waited for our starters. There again was a lengthy period of time before the starter arrived, but only one of the two which we had ordered. It took a further two reminders before the dish arrived. Despite having to ask twice and the delay, combined with the spilt beer, it was disappointing that nothing further was offered. The starters were both very enjoyable, well cooked and flavoursome. The main course arrived and placed on a heater with candle lights. In light of there being six dishes, a second heater would have been appreciated to keep the food hot. None was brought. The main course was average. A special fried rice was far from special. It lacked flavour and content. A greater variety of ingredients combined with more content was required. The king prawns were excellent, flavoursome and well cooked. The other dishes were satisfactory but not memorable. The general service was also satisfactory. It appeared that a number of the staff lacked experience and whilst this is in itself not a criticism, students working to support their studies, require training to build their confidence and skills. This was clearly an area for review, for as whilst the students working were very polite they lacked the necessary experience. We were offered dessert and coffees but declined both. Overall the meal was within the expected price range in view of the location. However the service was found wanting and that, combined with the disappointing special rice, was significant."
All prices are estimates.