Phone: +33186995715
Address: Stanley Matthews Way, Stoke-on-Trent ST4 4TL, United Kingdom
City: Stoke-on-Trent
Menu Dishes: 35
Reviews: 94
"I have been to the Trentham Lakes Restaurant several times, and been satisfied with the service and food at those times. Last night Tuesday 5th March seems to have been a mixed bag. On arrival I waited at the reception desk several minutes before one of the servers approached. She could not find my name on the bookings on the computer and suggested I may have booked at the other Restaurant in Trentham. A second server took over then found my reservation took me to my table, where my two guests were already sitting having arrived earlier. The server dealing with our table was great. Very polite and helpful. The food was good as usual but the baked potatoes dish we all ordered was not available after we placed the order. So we had to substitute baked potatoes for Fries Mashed potatoes. (Note this was 7 p.m. in the evening, not the end of the night). The salad bar seemed sparser than usual with no sweetcorn. Otherwise the food was tasty our dedicated server was good."
All prices are estimates on menu.