Phone: +441782331234
Address: Stanley Matthews Way Tony Waddington Place Trentham Lakes North, Stoke-on-Trent, United Kingdom
City: Stoke-on-Trent
Menu Dishes: 35
Reviews: 21
Website: http://www.harvester.co.uk/restaurants/eastandwestmidlands/harvestertrenthamlakesstokeontrent
"The food was well-prepared but unfortunately served cold, likely because it was placed in cold metal containers and on a cold plate. When we raised our concern, we didn’t receive an apology; instead, we got a lecture about how the temperature is checked after cooking. The service from Simon, the Assistant Manager, was disappointing, although the waiting staff were decent until we voiced our issue. According to Simon, it seems we have higher standards than most because we prefer our food to be hotter than lukewarm. We also did not receive a response to our written complaint."
All prices are estimates on menu.