Hong - Menu

Food was gr8 my partner accidentally ordered the wrong chicken and the lovely girl was happy to swap it and send out the 1 he was meant to get, free of charge even though it was our fault. Quality of the food was gr8 I’d definitely go back.

We ordered a take away from here and were told our order would take 1 hour. After 1 hour and a half we called and asked how long our food would be the lady was very rude and snapped at us to be patient .... when the food arrived it was cold and mediocre.

We went there last night as we'd been before and loved it. But last night was awful. Waitress 1 got our order wrong and waitress 2 bought out our food without any knives or forks. The food tasted like it was yesterday's that had been reheated and dumped in batter, in fact I'm 100% sure that's what it was. There's more, but don't keep me going. Won't be going back, hope the owners read this. Gates

Waited an hour and a half tonight for my delivery, phoned after 1 hour and 15 minutes was told it was on its way,was really nice I had the peking chicken and my husband had the sweet and sour chicken, I'm not one to complain so let the delivery time go, when it got delivered received a 10 pound gift voucher, so thanks, first time ordering from here so I will order again thank you for the voucher , it's nice to be nice

Thought we'd have Chinese instead of traditional Christmas Dinner this year. Preordered food at quarter past 4 for 7:30pm delivery, phoned at 8pm as still hadn't arrived. Girl said it was with the driver, fine. Phoned again at 8:50 to be told they never actually received our order. Was then asked to contact scoffable for them to resend my order, not a chance with a 4 year old tired and hungry. Will never order from here again, busy or not, I was blatantly lied to being told it was with the driver, then it suddenly disappeared? Absolute joke.

Waited over 2 and a half hours for food. It was only warm and my order was wrong. The salt and chilli chips were bland and soggy. The tofu was actually cooked well, but it would have been nicer with the curry sauce I ordered however they sent a sweet and sour sauce. Didn’t bother calling as I had waited so long. Would not order again which is a shame as they have lots of veggie options for a chinese. Also the woman on the phone wasn’t very clear about where the food was when I called and hung up so I was not actually sure if my food was on it’s way or not. Big disappointment.

Ordered food at 19:15 and confirmed at 19:20, arrived 2H 05M later at 21:25. First time ordering here and really disappointed, especially as we called at 20:30 and were told out food was awaiting pick up by the delivery driver, Just Eat then called themselves at 21:05 and were told it would be 5-10 minutes or less. Food arrived at room temperature and inedible. When calling the restaurant to complain, they gave last minute excuses as to why it was late and how the food is cooked for their driver getting back, yet a 7 minute journey took them an hour. Wasn't offered replacement food and told to contact Just Eat for a refund. Will never order from here again. Thankful for the great service fro...

Mixed feeling?? Well, we booked a table for 17:30, it took 20 minutes to get a drink and we were still waiting for our starter platters at 18:30 so if you are in a hurry, this isn't the place for you! We all opted for the buffet menu, which is reasonably priced at £13.99 per person. After the starter you are given the choice of shredded lamb and/or duck rolls we got 6 wraps between 4 of us, more were provided when we asked for them. Then we ordered our mains (NB they are all freshly cooked). Our friends, who have been before, suggested we order 6 dishes between us as the portions are quite small which they were! Saying that the food we ate was tasty and by the time they arrived we weren't th...

food and service was absolutely unforgiving. I put an order around 19:03 and my food came not until 20:49. almost 2 hours waiting for a delivery is completely unacceptable! especially if I have said that my food is delivered until 19:50. When eating finally arrived, it was as if it was made in a microwave and was not fresh at all. my noodles were dry and cold and remained so much together that when I poured the noodles on a plate, the noodles remained in the shape as if they were still in the container. as far as that is concerned, the soße was not existent and it was clearly reheated only in a microwave. while waiting for this delivery, I called twice to ask where my delivery was and the an...