Hotrocks - Menu

37 Stafford Road, Sutton, United Kingdom

🛍 Steak, Seafood, European, Fast Food

3.6 💬 3061 Reviews
Hotrocks

Phone: +442087732991

Address: 37 Stafford Road, Sutton, United Kingdom

City: Sutton

Dishes: 6

Reviews: 3061

Website: http://www.hotrocks.org.uk/menus

"The waiters brought only one starter out and forgot' about the halloumi even though we flagged it on separate occasions. No apology from the waiter. The food arrived and the food was cold (for everyone and not just myself). Cold peri mash, cold overcooked...chicken fillet', chips that were still frozen etc list goes on. The bill came out and they didnt apologise or offer a discount proactively (even though they saw none of us had eaten any of the food). We flagged it to the waitress instead and she applied discount (for a meal that was inedible but it was better than nothing). Do not go there. Very pricey for bad food and service."

Menu - 6 options

All prices are estimates.

User User

Service was great, food was really nice, would visit again. Bit of a wait but there was of us. Staff were very friendly.

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Reviews

User
User

Here again for the chilli prawns, still excellent with lovely fresh salad. Also had garlic mushrooms, halloumi with honey and calamari, all delish!


User
User

Excellent food, affordable price, amazing “tapas”. Treated with lot of respect from the owner who offered a tasty and delicious desert after a seabass with mashed potatoes with a unique sauce.


User
User

Awful service! After placing our order it was clear that they did not have the food. We saw the waiter walking in with the food from the shop next door to still go and cook. Would not recommend.


User
User

large family meal here depsite she incredibly underoccupied at the time. a waiter for the whole restaurant, absolutely charming and gave us the best service. eating was great, although warned portions are very big! some of us had the Portuguese steaks with. egg, and I had the garlic puwns that were delicious. would be highly recommended to come here.


User
User

We have just finished the most incredible lunch at this fabulous restaurant. Who knew such deliciousness could be had here in Wallington. We had the chilli prawns which were huge and juicy, and a chicken burger which according to our year old (who is...something of a connoisseur) was the best she’s ever had. Empty plates all round. We will come again for sure!


User
User

visited on a Sunday afternoon a few weeks ago with a group of friends. there were music games and the mood and mood were exactly what we wanted. the waiter went beyond and beyond to accommodate us and even gave us a free starter to...taste and a shot everyone. eating was incredibly delicious, healthy portions and really delicious. cannot wait to return, thank you for being so welcome to us!


User
User

I've been before hot rocks several times and love the fish, but this time it was just not good. we waited for the waiters to take our order, the kartoffels were cold and the carrots were out. we complained to the waiter, and he just apologized. I think the manager wasn't in the business this evening, and I hope this is just one of anomaly, but we were very disappointed. otherwise the grilled fish was good.


User
User

on Sunday afternoon we visited with friends and were very impressed by the greeting and friendliness of the staff. smiling, sociable and very attentive to our desires. the eating was great, we had a mix of dressed between us and as. adventurous eater, with such an extensive menu we found it difficult to actually choose, again personalized was much appreciated. we were very satisfied with eating and wine. music and atmosphere absolutely mock up. I will definitely recommend and visit again.


User
User

The waiters brought only one starter out and forgot' about the halloumi even though we flagged it on separate occasions. No apology from the waiter. The food arrived and the food was cold (for everyone and not just myself). Cold peri mash, cold overcooked...chicken fillet', chips that were still frozen etc list goes on. The bill came out and they didnt apologise or offer a discount proactively (even though they saw none of us had eaten any of the food). We flagged it to the waitress instead and she applied discount (for a meal that was inedible but it was better than nothing). Do not go there. Very pricey for bad food and service.

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Takeout
  • Seating
  • Reservations
  • Serves Alcohol

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"Hello...We met up with friends the table that we were allocated was in the middle of a war zone with children screaming and swearing. After a ten minutes we asked for another table as we could not hear ourselves talk above the chaos. We were shown to another table upstairs and this was better as we could hold a conversation. We ordered our meals and drinks and waited and waited eventually the starters arrived cold followed by the main meals which we had not even started !!!! One meal full rack of ribs and one steak were of a reasonable quality, the other two meals fish and chips were floating in oil and uneatable. My friends fish contained NO FISH just batter was this a joke ? I went to see the manager and brought him back to our table after seeing the table littered with starters and main meals he offered to replace the two fish and chips which was too late by now, our evening was spoilt and a disaster. Credit to the manager as he could see our disbelief on what had happened and waived the bill totally, this did not make up for the evening. We left and went to another establishment which turned out to be able to offer the evening we had hoped that your establishment could carry out without out all the above problems. This is not the first time this has happened the last time was in The Plough Sutton common road branch check you emails and you will see the problems we had there which were very similar. All in all things need to change unless us older fraternity are not required at your restaurants in future just the mob handed families and screaming children are welcome. Thank you if you read this and understand what is going on in your establishments"