Phone: +442843726622,+442843722487
Address: 121 Central Promenade, Down, United Kingdom
City: Down
Dishes: 6
Reviews: 4268
Website: http://www.hughmccanns.com/
"What a disaster ……. We chose to eat here to celebrate a birthday with family (6 adults 2 children) while staying in Newcastle for a couple of days over the holidays. Really wish we hadn’t. From start to finish the experience was a disaster,...we sat at a table that was free but not properly cleaned (COVID), we ordered some drinks which came out quite quick however wine arrived with only 2 glasses and we had to wait on 2 more glasses for around 10 minutes. While having drinks and reading the menu it was obvious that the few staff that were on were run off their feet as it was busy and there were only 4 servers that I could see doing both food and drinks. After ordering, starters arrived and were fine, we were lacking basics like salt and pepper on the table and sufficient cutlery and napkins but when we finally got a member of staff this was quickly fixed but a basic that should not need chased down. Mains arrived well some of them 4 burgers did initially and they were inedible all burger buns were rock hard, had obviously been sitting under a heater for some time, under the top of the bun was a cremated beef paddy, when shown to a member of staff she said she was sorry and that it looked completely burned, all 4 were the same!! During this time the remaining 2 mains still had not arrived. Time between 4 mains arriving and the remaining 2 mains arriving was approximately 15 minutes really not good! however at this time we had given up, no one wanted to stay and eat, we had no faith given the experience up until this point that we would be served a nice meal at the same time so we cut our losses. To add insult to injury we had to wait around while the ONE staff member that could sort our bill for what we did have was free. Again I appreciate this establishment may have been under staffed at a busy time and therefore this extremely negative review is not aimed at the staff but is aimed at management and ownership, really really poor and we will not be back. Finally, when we did get to pay the bill and explained all of the issues we experienced the manager gave very little apology and charged us for what we had, thought this was very poor service."
Menu - 6 options
All prices are estimates.
Roti
Soft and flaky flatbread, perfect for dipping into curries or enjoying with a side of vegetables and sauces.
Coleslaw
Crunchy cabbage and crisp carrots mixed with creamy dressing for a refreshing side dish.
Fish & Chips
Crispy golden fried fish fillet served with classic French fries, a side of tangy tartar sauce, and a lemon wedge.
Fish And Chips
Crispy battered fish served with golden fries and tartar sauce.
Chicken Burger
Grilled chicken breast, lettuce, tomato, and mayo on a toasted bun. Deliciously satisfying and perfect for any meal.
User
Always eat here when in Newcastle it's really dog friendly the food in the bar is tasty and the staff are so friendly best in the town
Address
Reviews
User
eat them here always when it is in newcastle is really dog friendly eating in the bar is tasty and the staff is so friendly best in the city
User
worst meal ever had in my life facts c frozen island huh 69p maische kartoffel prob less than a pfund on plate shocked for £15 as over laughing.
User
Well done . I visited with family 10 th February . Got a seat beside open fire with a sea view . Fabulously friendly service well done . Really attentive keep it up . Great Guinness heavenly . Great fish and chips...and chowder enjoyed by all . Will def be back . Keep it up
User
Had our wedding here in July, we could not have asked for a nicer venue or more caring wedding co-ordinator (Lee <3 amazing attention to detail and made our wedding everything we dreamed off and more! Can't wait to come see you again, already...planning a weekend for our 1st Anniversary.
User
an amazing day from beginning to end. the venue, the personal and the eat all without errors. more special thanks to lee our high-time coordinator, who made me feel like a printine for a day and ensured that our day went seamlessly....for them I will be grateful forever. just one fab day had from all!
User
we married at hugh mccann on 15th juli 2021, we could not have imagined that our day is as amazing as it was! that was up to lee, who was concerned with the goal of not worrying too much from the beginning, and he went over and above! the place itself was beautiful, the atmosphere was so relaxed and all our guests had a wonderful day. we often visit and the service is always exceptional!
User
I have just titled my review as a high time of the year because hugh mccanns has surpassed my expectations on our long expected high-time day. there are not enough words to express how grateful, happy, overjoyed and simply totally inloven with this place and the staff....Everyone in the hugh mccanns team was extremely accentuated and prepared for any eventuality. lee is especially a type, its roll as the best high-time coordinator is very well suited. after our second postponed date he took a lot of me (emotional disorders.)
User
I got married here back in September and it was hands down the best day of my life. We absolutely loved the venue, and had lots of lovely comments from our guests about. It was super chilled and Lee and his team were amazing! They...made sure everyone was having a good time and that we didn’t have to worry about anything! They were super attentive and the best craic! If I could do it all again, I would pick Hugh McCanns and Lee every single time! Also the views are to die for- waves at the front, Mourne Mountains out the back, couldn’t ask for better.
User
What a disaster ……. We chose to eat here to celebrate a birthday with family (6 adults 2 children) while staying in Newcastle for a couple of days over the holidays. Really wish we hadn’t. From start to finish the experience was a disaster,...we sat at a table that was free but not properly cleaned (COVID), we ordered some drinks which came out quite quick however wine arrived with only 2 glasses and we had to wait on 2 more glasses for around 10 minutes. While having drinks and reading the menu it was obvious that the few staff that were on were run off their feet as it was busy and there were only 4 servers that I could see doing both food and drinks. After ordering, starters arrived and w...
Categories
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Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
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Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
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Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
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Irish Authentic Irish cuisine offering hearty dishes rich in tradition. Enjoy our selection of classics like corned beef, stews, and soda bread, all infused with the comforting flavors of Ireland.
Amenities
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Wifi
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Seating
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Free Wifi
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Television
