Phone: +41919857711
Address: Hotel Splendide Royal, Riva Antonio Caccia 7, 6900, Lugano, Switzerland
City: Lugano
Dishes: 23
Reviews: 331
Website: https://www.splendide.ch/
"I didn’t like Lugano: an inflated bubble, a dummy, a parody of Monte Carlo. Noisy, bustling, full of poor people and Russians from Russia. I won’t write about the little things, I want to write about the last straw: the lie when reserving the “I Due Sud” restaurant with a Michelin star. We called in advance to reserve a table, they made an appointment for Sunday, and warned us about the strict dress code. We dressed up like fools, arrived at the appointed time, and... the restaurant was CLOSED. We thought that the entrance to the restaurant was further away, so we went looking. We came across the Veranda cafe and decided to ask their hostess about our restaurant. And the hostess answers: “What restaurant...Your reservation is with us, at the Veranda cafe.” We were stunned. We did not expect such impudence! Already on the spot, we learned from the cafe employees that the “I Due Sud” restaurant is open only 3 days a week: Thursday, Friday, Saturday. To say that they would be outraged is not enough. We felt humiliated and complete idiots. After a serious conversation with the head waiter of the Veranda cafe, it turned out that employees often do such tricks with reservations in order not to lose customers. But really, what's the difference between eating in a restaurant with a Michelin star or in a cafe? Dear Michelin employees, there is no difference! In general, it was as if we didn’t go to Lugano (Switzerland), but to Antalya (Turkey). Some kind of clownery. We’ve never been to this part of Switzerland, we came for the first time for a couple of days and managed to turn into suckers. We do not advise anyone to visit this canton of Switzerland."
All prices are estimates.
Lugano, a city in southern Switzerland, blends Swiss precision and Italian flair; enjoy risotto, polenta, and lake fish, reflecting its unique cultural fusion.