Kentucky Fried Chicken

Dircksenstraße 117, 10178 Berlin, Germany

🛍 Hühnchen, Fast Food, Mittagessen, Amerikanisch

3.4 💬 7758 Reviews

Phone: +493028091321

Address: Dircksenstraße 117, 10178 Berlin, Germany

City: Berlin

Menu Dishes: 35

Reviews: 7758

Website: https://www.kfc.de/find-a-kfc/kfc-berlin-dirksenstrasse-117-alexanderplatz?y_source=1_MTc0NjEzMjctODcwLWxvY2F0aW9uLndlYnNpdGU%3D

"after sending the feedback to the central management I was really taken seriously. the management has done many efforts to change my mind and prove that they are able to improve the service and solve the problems that customers complain about. I was rewarded with some free eating that tasted mega tasty! many thanks! everything there is is delicious and high quality. my previous complaint (16.09.2022:) the crispy roll I ordered yesterday cost more than 5 euro, had triangular shape, was closed from above and opened from below. it was almost no salate in it. only two minimalist crispies and souse. the roll was easy as a pop maize box. if it were a 1 2 euro roll, I would understand. but if they pay at least 3 euro, they would expect something better than that. worse is that they admit that this was done by a new worker and still refused to pay me back my money or a new one like I passed. but instead came an older one who was a manager, and said it is completely in order that some workers do it differently than usual. it was a total waste of money."

User User

reasonable prices and really tasty eating. Although I wanted to get a pepsi after eating and forget about my order and even went past the screen, I had to remind one of the workers about my order.

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Reviews

User
User

eating was really good. there was a misunderstanding when I asked a drumstick because they gave me a leg, but that's in order. all right. I have also made videos that will check the meals they will soon upload.


User
User

Waited for almost 20 min. And no one even took his order, and the self ordering panels are all broken. Food is bad and delayed and above all ... No spicy chicken pieces, only hot wings. Never going for that place again.


User
User

I'm here several times, eating tastes good, but my order is always wrong. Extra pages or dips are always forgotten or wrong, it is almost like an official policy at this place. also the ice machine is broken so that in hot weather the drinks are warm. overall I would only recommend people who really like fried huh View menu


User
User

I was eating lunch here with my friend, we both ordered a chicken burger menu. Just an hour later our stomachs were hurting and we felt ill. My friend also ate there just the other day, and he also felt a little sick after that. We are both feeling sick and possibly suffering from food poisoning. Don’t come here, it’s a safety hazard and there’s serious concern of getting food poisoning


User
User

The food was quick to be delivered after placing an order, restaurant was clean considering how busy/central it is. I don't expect a Michelin star standard of food from this place, but the chips were incredibly salty and stale, chicken wings and crispy fillets had absolutely no flavour. You probably would have had a more flavoursome meal if you had used gravel as the batter for the chicken.


User
User

The black woman who cleans the toilets asks everybody to pay despite being the customer. That 's wouldn 't be such a problem if toilets were clean or somewhat clean. The trash bins are so full the trash lays all over the floor, it stinks, floor is sticky, I have never ever seen her off her post and actually cleaning. And on top of that she has the audacity to actually scream on you if you say she shouldn 't demand that pay. If that was one time that would be ok, but it 's like that every single time I go there View menu


User
User

Well, I'll start off with I only went because the line at Mcdonald's was way too long and the Currywurst place next to it was closed. So, you get the idea of desperation. Kinda slow, a bit dirty even by Alexanderplatz standards. Warm soda, mushy fries, unremarkable chicken sandwich (the Zinger? . I gave it a shot. I didn't finish the meal though because I don't hate myself. Two different homeless guys wouldn't stop pestering the folks sitting at the tables--but that's Alexanderplatz. I felt bad for them. Really, this place is just like any run-down KFC in any other country. Certainly not top-shelf. Cops and an ambulance came for one of the two homeless guys. Made me sad.


User
User

Very very bad and slow service,staff that makes tons of mistakes and that doesn't seem to understand well English even though this place is located literally in the heart of Berlin a metropolis of 3M of inhabitants, automatic kiosks that don't seem to work well and that a lot of times don't accept credit cards that get accepted and work perfectly fine at the manual kiosks (This is probably made to make you pay more for much worse offers) and this KFC point doesn't even have free refill compared to the one located in the Mall of Berlin... They often serve you cold food and warm drinks with almost no ice and mistake your order. For example I've ordered 2 normal 0.5l Pepsi but they gave me 2 Pe...


User
User

after sending the feedback to the central management I was really taken seriously. the management has done many efforts to change my mind and prove that they are able to improve the service and solve the problems that customers complain about. I was rewarded with some free eating that tasted mega tasty! many thanks! everything there is is delicious and high quality. my previous complaint (16.09.2022:) the crispy roll I ordered yesterday cost more than 5 euro, had triangular shape, was closed from above and opened from below. it was almost no salate in it. only two minimalist crispies and souse. the roll was easy as a pop maize box. if it were a 1 2 euro roll, I would understand. but if they... View menu

Berlin

Berlin

Berlin, Germany's capital, blends history and modernity; enjoy currywurst and döner kebab, iconic street foods reflecting its diverse culinary scene.

Categories

  • Hühnchen Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors. View menu
  • Mittagessen Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost.
  • Amerikanisch Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

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