Phone: +441904656202
Address: 4 Monkgate, YO31 7PE, York, United Kingdom
City: York
Menu Dishes: 35
Reviews: 4023
"Went in for a cider with my mates the manger has very poor customer service and was refusing to serve us for no valid reason. I understand why at the first instance I was not severed as I forgot my id however I went back home brought it to show and he again refused to serve me for apparent bad attitude when all I was asking was a genuine question. Anyone who knows me knows I’m far from having a bad attitude! When coming back with my id and he saw me and my friend he rolled his eyes and shook his head at me it’s not very nice. Hence the feeling of feeling disrespected. Absolutely disgusting. Honestly felt racially profiled I am devastated. In this day and age? Really? Is it really that hard to smile and do your job of serve a drink? Went back in today after this incident purely due to meeting friends and convenience and as I felt over the situation. Was told I couldn’t be served unless I apologised to the manager who was being rude to me previously. I said yes that’s fine I’ll apologise purely to avoid another situation. A different manager came to speak to me and her attitude and demeanour from the beginning was already rude. She said I had to delete my previous review and why come back if I left a one star review. She had an issue with the fact I used race in my review however I’ve read previous reviews and other people have said the same thing. She was shouting at me in the middle of the bar, very unprofessional, and felt very attacking. I still decided to apologise to avoid my friends from having to leave. She then refused to take my apology. So just a heads up don’t leave a one star review and don’t speak about your bad experience unless you want to be shouted at spoken rudely to when you are just trying to get a drink after a hard day. I have never had an issue like this in any other pub or bar and initially felt like I shouldn’t post this experience to prevent them from further targeting me. However I am leaving York very soon and feel like this should be said. i am not trying to be disrespectful purely expressing my feelings as I felt like I couldn’t speak to the manager properly due to her predisposition of the situation."
Full menu - 35 options
All prices are estimates on menu.
Sandwiches
The Melt
Grilled cheese sandwich with gooey melted cheese, served with a cup of creamy tomato soup for dipping.
Top Your Mac 'N' Cheese
Fruit & Veg
Dessert
Starters
Toast
Toast
Golden brown toast served with creamy butter and your choice of assorted jams or sweet honey.
Asian
Gyoza
Delicious pan-fried dumplings filled with savory pork and vegetables, served with a tangy dipping sauce.
All-New Protein
Seafood Tostadas
Salads
Side Salad
A crisp and refreshing mix of fresh greens, tomatoes, cucumbers, and carrots, served with your choice of dressing.
Bowls
Gourmet Burgers
Add Ons
Breakfast
Extras
Crispy Bacon
Deliciously crunchy strips of bacon, perfectly cooked to a crispy finish. Ideal for breakfast or as a tasty topping.
Pizza
Plain Cheese
A classic pizza topped with tangy tomato sauce and a generous layer of melted mozzarella cheese.
Vegetarian Pizzas
Mains
Puff Pizza
Daily Specials
More More More
Epic Burger & A Drink
Fingerfood
Choice #1
Entrées
Kids Menu
Main Course
Specialty Entrées
Yum! Desserts!
derrick
It's canny okay for a visit food and TV football, not a local as such!!,
Address
Reviews
Saad
Bad service, bad employee asks about race and doesn't serve well really she is racist
GLYNN
Took a wrong turn and found this place, reminded me a bit of the film of the same name.
Luke
keystones is my favourite pub fr, student deals saving my low bank balance and uni lifestyle (responsible drinking , bar staff lovely today : View menu
Aeryn
Such a lovely pub ! Every single member of staff is lovely !! Come here for great drinks and food ! Cosy atmosphere, great music honestly if I could give 6 stars I would !!
Ellis
Came to watch the last PL games. Atmosphere were brilliant, even when the place was packed the staff were still smiley and helpful. Would highly recommend, cheapest and happiest place in york! Great place.
Eleisha
popped in with some mates and a (very excitable dog and have no faults. we all ordered food- it came promptly and was amazing. the staff are great- so friendly and professional : great student pint deals too!! View menu
Georgie
A very busy day at the pub, the staff remained calm and professional. The food was so delicious and the pints were cheap for York. A fabulous experience and TV screens everywhere which was great for the PL finals. Thank you for a wonderful Sunday.
Susan
Completely appalled with the service received. We went out for a drink, the manager was rude to my friends if I’m honest it appeared to be a race thing as he was lovely to everyone else. This man then refused to serve me afterwards giving me a horrible attitude so we had to leave.
maya
Went in for a cider with my mates the manger has very poor customer service and was refusing to serve us for no valid reason. I understand why at the first instance I was not severed as I forgot my id however I went back home brought it to show and he again refused to serve me for apparent bad attitude when all I was asking was a genuine question. Anyone who knows me knows I’m far from having a bad attitude! When coming back with my id and he saw me and my friend he rolled his eyes and shook his head at me it’s not very nice. Hence the feeling of feeling disrespected. Absolutely disgusting. Honestly felt racially profiled I am devastated. In this day and age? Really? Is it really that hard t... View menu
Categories
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Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
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Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate. View menu
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Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal.
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Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!
Amenities
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Amex
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Beer
- menu
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Wine
- menu
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Wifi
