Phone: +441405955060
Address: Selby Road, Doncaster, United Kingdom, DN8 4JF
City: Doncaster
Dishes: 6
Reviews: 7372
"Out for a Sunday meal, ordered two children’s meals and requested a swap, peas for gravy. I then paid but when I checked my receipt which I had to ask for) I had been charged extra for the gravy £1.50 x2) which had been added to the children’s meals. I challenged this and was told that they can not swap vegetables for gravy but can swap the peas for another vegetable e.g. mash for chips or peas for sweetcorn etc. I would have liked to have been informed of this extra cost whilst ordering and before paying for the meals so I had a choice! It is very expensive to add £1.50 to a children’s meal. This policy only adds to the cost of dining out for any family and would be a deciding factor on whether to dine here again. Customers should always be informed of the costs of ‘extras’ as they are not clearly stated on the menu and therefore it is the responsibility of staff to inform them at the point of sale. This is appalling customer service!"
All prices are estimates.