Phone: +493301702547,+493301205046
Address: Schloßplatz 1, 16515, Oranienburg, Germany
City: Oranienburg
Dishes: 7
Reviews: 2077
"Staff and boss unfortunately incompetent! We arranged a prosecco reception for our guests on our wedding day 2 weeks before our wedding in September 2024! What and when should we please be prepared so that we have a smooth transition after the marriage. Had the appointment with the boss personally and discussed everything. Arrived after the marriage and nothing was prepared. We stood there and had to wait 15 minutes with our guests until something was finally ready. We felt so stupid! The staff knew nothing about anything and was also rude and stressed! We had also agreed that small orders such as water could be added, but no more. But that was completely ignored. To abandon a newlywed couple like that and show no insight at all was really very disappointing and unsatisfactory. The bill simply turned out to be twice as high because agreements were not kept! It seemed like the only important thing was to pay and that wasn't a small amount! I will not recommend this store to anyone. Due to poor service. I would also like to warn you about the Italians right in front of the castle, this restaurant also belongs to the same owner. Without love, without heart, without passion and without insight let alone apology! I'm still so disappointed and shocked. Incredible !"
All prices are estimates.