A delightful blend of creamy ice cream topped with rich chocolate sauce, crunchy nuts, and a cherry on top. Perfect indulgence!
Soup • Steak • British • Restaurants
"We experienced a bit of confusion with our reservation, and after waiting 25 minutes to place our order, we were informed that 3 out of the 4 dishes we had chosen were no longer available. It was quite disappointing. However, due to the extended wait, management kindly reduced our bill by 25%, which I considered a very professional gesture from a well-run establishment. I’ll attribute this incident to an off night."
Fish • Soup • Steak • Coffee
"A friend and I ate here last Monday evening. Firstly the wrong menu card was offered it was the Sunday lunch menu which looked good. The evening menu was less appetising : two fish dishes and a steak and ale pie and two vegetarian...dishes, I chose the pie but found the pastry rather tough although the contents were fast and there was plenty of meat. My soup was served slightly hotter than lukewarm, my friends parfait was light and tasty. Vegetables were extra. My friend who eats out a lot in London told two chaps outside who had been drinking in the pub section asked her opinion and she said it was overpriced for what it was. The service was very slow. I shall not eat here again!"
Steak • Drinks • Burgers • American
"It is my first time in this Frankie&Bennys but I have been many times in other ones. I came with my partner to have dinner and we were totally disappointed with the service given. The waitress a young lady, brunette and short hair took the wrong order. We wanted to have all the food together and not starters and mains as we had a cinema date.We got the starters, (never asked it they were ok) and when we got the mains (after waiting for a while) they were completely wrong and poorly presented. it was 2 carbonara, 1 with extra mushrooms and 1 w chicken and nduja sausage . We got the pasta without any bacon at all and we were like, where is the bacon? The waitress passed our order totally wrong to the kitchen, no bacon and chicken and mushrooms instead. We were offered for fresh new ones instead and this also took a long time to arrive. They came again the second time wrong, my partners pasta had no sausage this time. After being told they did it in. I asked the manager to have a closer look and once he did he agreed there was no nduja. At this point we decided to just eat as we were already too late for our cinema booking. The service overall was shocking. The waitress and waiter seemed they didn’t care at all about the job and the customers. No check backs on food even after the issues were raised. They never asked if we wanted more drinks! Definitely really poor customer service and they never tried to make it better. My advice to the GM of these place, get ride of these staff who make the brand Frankie&Bennys a really bad place to eat. They never gave us any discount or apology or tried to give us a sweet to forget the nightmare. I’ll def not coming back to this restaurant anymore!"
British • European • Vegetarian • Contemporary
"The restaurant is situated in the Kimpton Hotel, and the decor and atmosphere are truly stunning. It’s a beautiful old building that adds a sense of history to the experience. The dining is tapas-style, with 3-4 dishes per order, and both the food and drinks were delicious. Service was a bit slow, likely due to the restaurant being quite busy, but this didn’t detract from the experience, as the space is very spacious. I can't wait to return and try their Sunday roast!"
Beer • Steak • Ramen • American
"We came to the restaurant to celebrate my friend's birthday and taste American food. I was most looking for food from the smoker, and the beef briquettes were not disappointed. The bet was also very nice. We had the fudge cake and the New York cheese cake for the desert and really enjoyed it. The service was excellent."
Cafés • Kebab • Steak • Seafood
"Can't fault the food at the Noose, always delicious and good value for money. Unfortunately the service tonight put a real downer on our visit. Despite being one of only 2 tables eating in the whole place we were left sitting waiting for service on multiple occasions. No menus for around 30 minutes when we arrived, our order wasn't put through to kitchen once we placed it although the staff were apologetic for that. Despite asking for the dessert menu no one came back to see if we actually wanted to order or came back with the water we'd requested, meanwhile the staff were having a laugh behind the bar. Such a shame as we've been to the Noose a lot in the past and recommended to friends and family but not sure we'll be rushing back after our latest experience."
Mexican • European • Desserts • Fast Food
Sushi • Pizza • Cafés • Asiatic
"I chose this restaurant for my 13-year-old daughter's birthday celebration with a few friends. The desserts were amazing, but I wanted to comment on how brilliant the staff were. Despite me arriving much later than planned and without prior notice, I asked if I could put up decorations and leave a birthday cake to present later. The staff reassured me not to worry and said they would take care of everything. The booth we had reserved looked incredible with a banner, balloons, and confetti on the table. My daughter was amazed when she walked in, and I was truly grateful. I highly recommend this restaurant for their exceptional customer service."
Steak • British • European • American
"We went as a family to celebrate our Sons 30th birthday. I had rung the restaurant prior to coming to check we could bring a cake and that was no problem. The waiters dealt with it beautifully and didn't even ask if we would like dessert which was impressive and they even provided plates etc for us to use. The staff were incredibly welcoming and very patient as we took a while to work out what we wanted to order. The drinks came quickly shortly followed by the deliciously fresh and tasty starters. The main courses were of a very high quality. We would thoroughly recommend this restaurant and we will be returning."
Wine • Steak • Burgers • Chicken
"Not sure why there are so many 4 and 5 star reviews of this place, it was bang average. The server didn't even bring steak knives for the steaks and the cooking of the steak was underdone compared to what was ordered. We were seated right by the piano, despite it not being full at all and so it was hard to have a conversation when it was being played. I would have enjoyed the music, just didn't want to be seated right next to it."
Wine • Steak • English • British
"Chenestons is a wonderful find! We couldn’t have had a more superb experience. Leo and Julia are really excellent – their customer service is outstanding. All the other staff were equally superb, warm and genuine, I didn’t catch their names. It really is a special place and I was so excited because some of my favourite music is Glenn Miller and Al Bowlly and this was gently playing in the background which enhances the 1930s and 40s feel of the place. I was in utter heaven! The food was wonderful. We had help choosing our wine and Leo understood exactly what we liked and what would match our food and he didn’t oversell or make us choose a really expensive bottle. We appreciated this very much. The cauliflower starter was exquisite as was my smoked salmon. My halibut was gorgeous and my fiancé’s chicken pie was perfect. We visited for lunch before the Proms that evening and it really was a day we will never forget. Thank you so much. I can’t wait to come back."
Beer • Pizza • Steak • British
"It’s been sometime since I last went to the Mark Cross. Had heard there had been a change of hands which is always a risk but I have to say, the food was sublime! Felt a bit fishy today so we had the king prawn tacos and salt and pepper squid!!! Absolutely mouthwatering!! I’m not one for reviews but this is very deserved! GO!! You won’t be disappointed xx"
Pub • Pubs • Full • British
"Went on a Monday night as everything on the menu is only £5.00, food is typically pub chain mass produced so don’t expect a la carte. Drinks are reasonably priced but I do struggle to understand why it’s so difficult to pour a decent pint of Guiness, lack of training I suppose. The staff are friendly but they could do with a decent uniform as jeans and dirty trainers doesn’t look very nice. No body came to ask if our food was ok or if we needed anything else. Perhaps a bit more interaction with the customer might generate a few more tips."
Beer • Cuban • British • Mexican
"We used a voucher from Travelzoo for this restaurant. The waitress seemed unhappy from the moment we arrived. She did not inquire about any dietary restrictions, and if I hadn't asked, we would have received the default meal. It would have been more beneficial if she had explained what to expect from the dining experience."
Full • Wine • Brunch • English
"I usually enjoy dining here, but this time half of the menu items were unavailable, the food was not very warm, and slightly overcooked. Additionally, there were smokers nearby which was unpleasant."
Sushi • Kebab • Mexican • Asiatic
"Food was nice, but overcharged on the bill. 3 people and 2 rounds of the same drinks, so not a difficult thing to get right, but the main thing was we got a set menu where it said you could choose any main course except Chops, King Prawns or Special, so I avoided those deliberately. There was a section on the menu called 'Special Dishes ', so I ordered a dish from a different section and not chops or king prawns. Got £3 surcharge on the bill and got told oh but we consider this a special too even though there was no indication of that. Manager argued with me and tried to belittle me by saying no one else has ever mentioned it . Also, standard of English of one of the staff was poor. I asked for a dessert menu and he said ok. A few minutes passed and we got brought the hot towels like you usually get at the end, and I asked him about the dessert menu again, and got an incomprehensible reply, and then we don 't do desserts so I just said, ok the bill please."
Cafés • Sushi • Seafood • Asiatic
"I booked a table for 7 people at 7pm online. I received instant online confirmation as well as an email to confirm our booking. When we arrived the staff said they had no record of the booking. The restaurant was only half full so they were able to seat us anyway. It was a Sunday and we had primarily chosen the venue as their Sunday roast sounded good and was served until 9pm. As we sat down we were told they had run out of Yorkshire puddings. Within 10 minutes they came and took the Sunday menu away and said it was now unavailable but we could still order from the standard menu. My mother in law asked if it was possible to swap chips for mashed potatoes with the pie and was told no, the mashed potato portions were already allocated to other meals. At this point we left. The staff did try and seemed sympathetic but were annoyed when we left as they had poured out a couple of the drinks order. The restaurant looked like a good place it was a nice setting but the menu was expensive and other diners could be heard complaining they had been waiting a long time even though they weren't busy. We were understandably really disappointed with the whole experience."
Steak • Fusion • British • Vegetarian
"quality of marketing for food delivery. drive to north of rustest, direction docks, they will see a series of humble hangars. go through the door of the next, the powder magazine and prepare to be woven. it has a lounge feeling, with enhanced brightness and generous support of comfortable seating. there is a hip-touch to its mix of old and new inner-queues. service is professional, precise and perceptible. eating is exciting, an excellent mix of traditional and modern cuisine that influenced British culture. the food proportions are enormous and the price is perfect. powder magazine is a place to relax and socialize at the weekend, more than a full culinary experience. So they come and take a friend or 3, take a few menus, enjoy."
Full • Wine • English • High Tea
"Our views are: A few things for you to note please: 1. The main entrance to your hotel was spectacular. 2. When we were seated it took far too long to get served. After 20 minutes we only had water on the table! 3. The Indian guy who initially came to ask for our menu choice did not understand the items on the menu. He could not understand “Severn and Wye salmon” – which I understand may be difficult in their native tongue . He also incorrectly described the Pumpkin dinner because I asked him if the vine tomato sauce came in a small separate “boat” – he stated yes. I presume during induction these items are explained sufficiently? I think he needs more training. 4. I would like to give praise to Erin who looked after us yesterday at lunchtime in your main restaurant. She was attentive but not pushy, engaged with us and always delivered with a smile. 5. The food was just excellent, together with a wide range of wine provided us with a memorable afternoon – thanks. Overall we enjoyed the experience which might have been dire if it were not for Erin – please take time out to thank this excellent employee who is an asset to your organisation."
Beer • Wine • Seafood • British
"Unfortunately the Sunday menu has shrunk yet again only choice of beef or pork now if wanting a roast lunch, Food arrived in a timely manner but lukewarm. Terrible issue with flies not enjoyable having to keep swatting them away from Food and drinks. Service charge added to bill ...why , it should be customers choice to tip, not to be made to feel uncomfortable if you don't Want to. Tipping used to be because it was poorly paid, minimum wage changed that, I did ask if the servers got the tip and they do and the server said they work hard so deserve it, ummm they are being paid to work hard. Seems to have had a big change of staff, unfortunately put of going again."