Phone: +441514300335
Address: Mill Lane, Rainhill, St. Helens, United Kingdom, L35 6NE
City: St. Helens
Dishes: 5
Reviews: 859
"The waitress/manager greeted us with ‘have you booked?’ And ‘I’ll be two seconds’. There was no polite greeting. She looked at the end of her tether and I felt a level of sympathy for her. She was slightly rude to my husband when he asked where we should wait and spoke to him as if he was an irritating child but quickly snapped out of it when he gave her the look! She seated us but didn’t give us a run through and I had to ask if we helped ourself to drinks. She was rushing around delivering plates of food but finally took our order. We had a long wait but we could see the kitchen was very busy. There seemed to be a problem with poached eggs. My order finally came with bacon, I didn’t want, no baked beans, fried egg instead of poached and black pudding I didn’t want. The bacon was removed after she checked I wasn’t allergic but I didn’t mention the other errors. The food was really good. The orange juice was lovely and there was an extensive range of hot drinks that were excellent. The toaster was efficient. We had a pain au chocolate each, which was good too. I think the main problem was lack of staff because it was manic. There was plenty of choice and fruit and cereals so a longish wait wouldn’t be a problem if some of the social niceties had been observed. The waiter seemed a lot calmer but unhappy about the lack of poached eggs for his customers!"
All prices are estimates.