Marco Polo - Menu

United Kingdom, TS26 8AP, Hartlepool

🛍 Steak, Pasta, Pizza, Italian

4.3 💬 2744 Reviews
Marco Polo

Phone: +441429224388

Address: United Kingdom, TS26 8AP, Hartlepool

City: Hartlepool

Menu Dishes: 5

Reviews: 2744

"Terrible experience! We should have checked the reviews before coming here. This place is so bad that it should be reported to the local authorities. It's not even Italian - they didn't even have mozzarella for a tomato mozzarella salad starter. The bruschetta had a strange and unpleasant taste that was unlike anything I've ever had at an Italian restaurant before. The lasagne was just a red mush with no detectable meat - I've had better microwave lasagne. The salads were tiny and consisted of mostly cabbage with mayo and breadcrumbs - not a proper salad at all. My friend's Chicken Diane was tasteless with a thick, gloopy gravy and the same poor salad. We waited over half an hour for starters and even longer for our four main dishes, despite the fact that the restaurant was not busy. The staff seemed untrained and inattentive. Overall, a hopeless and disappointing experience - do not recommend dining here."

Full menu - 5 options

All prices are estimates on menu.

Dessert

Chicken Wings

Chicken

Pasta

Leslie Leslie

Start to finish RUBBISH service, staff, quality and lack of condiments. Food very bland. Garlic Bread with NO GARLIC new one on me!!! Give this place a wide berth.

Address

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Reviews

sarahwG6194ZO
sarahwG6194ZO

Massive portion of meat, lots of vegetable choice, roast and mashed potatoes and homemade yorkshire pudding. Had to take my cheesecake home with me because i was too full!


Alison
Alison

Cold food ..lots n lots of flies. Unhelpful waiter.. the place was dark rundown and the pate starter the salad looked like it had been pulled out of bin. 3 starters bottle 1 wine 37 pound ..terrible experience...will never return


andypO9871KU
andypO9871KU

We ordered lasagne garlic bread for two, it qaa late the garlic bread was stone cold, there was no mince in the lasagne was like a tray if cold slop very bad im shocked as i ordered Sunday lunch several times its always been lovely very disappointed View menu


TraceyCrosbie
TraceyCrosbie

My husband is unwell, so eating out is challenging for us. As a special treat, we decided to order takeout Sunday lunch today and it was fantastic. The meat and vegetables were cooked perfectly, the portions were very generous, and the food was delivered quickly and piping hot. It was definitely worth every penny!


J291PEannet
J291PEannet

I ordered from the happy hour menu, Thai fish cakes and lasagne. When the main course arrived the lasagne contained no meat. After I complained the lasagne was deducted from the bill but as it was a Happy Hour meal I don’t think I was compensated. The waiter gave a silly unacceptable reason why it didn’t contain meat. Felt unhappy and that they didn’t care. I will not return!!


BobL799
BobL799

Don 't believe the average Tripadvisor score. This Italian restaurant 's reviews go back over 13 years. The average for the last 12 months will be 2.4 when mine goes in. Long waits for both courses even though the place was barely 25% full. When the poor chicken diane arrived it was lukewarm, and they said the chips will be ready in a couple of minutes . When asked they did try to warm up the chicken, but failed, even though it went back into the kitchen for some time, by which time the chips had cooled down too. A very disappointing evening all round. View menu


John
John

Despite the slow service and cold ambiance of the restaurant, the arrival of my shop-bought Tortellini was underwhelming. The atmosphere felt like the Grinch's Grotto, complete with tacky Christmas decorations and framed pictures from The Godfather. The restaurant seemed confused about its identity and failed to live up to expectations, especially with subpar pasta at a high price point. While my fishcake starter was decent, I can only give this restaurant a rating of 2 out of 5. Overall, I would recommend avoiding this restaurant due to its lackluster food and ambiance.


Yearovthedragon88
Yearovthedragon88

I have visited this restaurant twice this week, both times I’ve thought the food was lovely and great value for money when ordering off the specials menu. The first time we got the 2 course special, I got the chicken wings which had a nice flavour but I did think they were slightly underdone, they could of been crispier. The hot shot parmo made up for it tho, it was perfect. The second time I came with my son and we got both got the potato skins then I got bolegnase pizza and my son a seafood pasta, everything was lovely and we got loads so I asked the waitress to box up what we couldn’t eat to take home. The bill was only just over £20 which was a bargain for a huge 2 course meal and 2 coke...


427susannahg
427susannahg

Terrible experience! We should have checked the reviews before coming here. This place is so bad that it should be reported to the local authorities. It's not even Italian - they didn't even have mozzarella for a tomato mozzarella salad starter. The bruschetta had a strange and unpleasant taste that was unlike anything I've ever had at an Italian restaurant before. The lasagne was just a red mush with no detectable meat - I've had better microwave lasagne. The salads were tiny and consisted of mostly cabbage with mayo and breadcrumbs - not a proper salad at all. My friend's Chicken Diane was tasteless with a thick, gloopy gravy and the same poor salad. We waited over half an hour for starter... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Seating
  • Late Night
  • menu
  • Reservations
  • menu
  • Serves Alcohol

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