Masak Grill Steakhouse

Westgate Road, NE4 9BL, Newcastle upon Tyne, United Kingdom

🛍 Steak, Grill, Fujian, Barbecue

4.1 💬 311 Reviews
Masak Grill Steakhouse

Address: Westgate Road, NE4 9BL, Newcastle upon Tyne, United Kingdom

City: Newcastle upon Tyne

Dishes: 9

Reviews: 311

"Fool me once, shame on you. Fool me twice, shame on me. We gave this place a try for a second time. The first being soon after it opened and we were excited to try the steaks unfortunately, their 'medium rare ' is fully cooked and was so tough and painful to chew. Wouldn 't give it to a dog, however, we didn 't fancy waiting ages for another steak and stuck it out. I dread to think what their well done steaks are like if their medium rare is like a dog chew. Another member of our group ordered the Masa Wasa chicken that we tried and was so much better than the steaks. For a steak house, their other dishes were much nicer including the biryani, which were recommended to others but not the steak. Never the steak. Like I said, it was so tough that it gave me a tooth ache. I believe the chef 's don 't have a good understanding of how steaks are meant to be cooked or how tender the cuts of meat should be. We decided to give it the benefit of the doubt and returned a second time after a few months. Bad mistake! We went back mostly for the Masa Wasa and Biryani since we enjoyed those last time. And once again, we were disappointed with entirely changed dishes that were completely different in flavour, colour, smells nothing was the same! We were gutted but we 'd waited ages for the food and once again, stuck it out. It 's such a shame and when asked by the waiter if we enjoyed it, we truthfully told the waiter that it was different and not like before. He came up with some story about how the colour had changed and some customers like it and some didn 't. I very much doubt people like something as bland as the new Masa Wasa that was hardly seasoned with salt!! It 's clear the chef 's have changed and there 's absolutely no consistency with their food. It 's just consistently BAD! Safe to say we won 't be returning. Not worth the money or time wasted there."

Menu - 9 options

All prices are estimates.

Kerriemott Kerriemott

Food was nice nothing to get exited over.Service not as good forgot to bring drinks food was a long wait sides came out later than steaks sauces were offered half way ghrough meal

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Reviews

teextea
teextea

Food is bland and it doesn’t change no matter how many times it’s mentioned. If you’re a foodie it’s a no no. Lack of flavours, mocktails too sweet, starters aren’t good either. Only decent thing is the burger. Steaks are overrated and almost uneatable.


FoodyAboutTown
FoodyAboutTown

Lamb chops were fantastic, little pink on the inside and char-grilled. Mojito was refreshing and well balanced (some other places i’ve tried are too strong). Restaurant interior is glamorous and the atmosphere was warm and comfortable. Highly recommend.


jbh1222
jbh1222

I typically try to avoid writing negative reviews, but I was very disappointed with my experience at this restaurant. The steak was flavorless and seemed to be lacking proper seasoning. Overall, it was not worth the high price. I left feeling like I had wasted my money.


Nz123x
Nz123x

The mocktails were delicious, but the food was just average and nothing remarkable. I probably won't be revisiting this restaurant anytime soon. The staff members were really nice though. The burger was similar to any other cheeseburger from a takeaway spot, nothing special.


Syed
Syed

First visit to this restaurant. We booked our seats before getting there. Reception was courteous. Promptly seated in our reserved seats. Wonderful atmosphere. Did not have to wait for our food for too long. Nice staff. And above all, lovely food. Not too expensive. Fully recommend this restaurant.


EJSWA
EJSWA

Moist and flavourful, and plenty for two to share chicken wings, chicken fillet, kofta, lamb cutlet, served with a mildly spiced rice and a hint of salad. We thoroughly enjoyed it, and the hummus and pita that we ordered as a side. The menu also has biriani, fish dishes and other things we are tempted to come back and try, as the grill was so well done.


fmr1988
fmr1988

I have never experienced such long waits for food at any restaurant before, but unfortunately it happened twice at this establishment. I was willing to overlook it the first time, but experiencing it again was unacceptable. There was no proper apology given, just weak excuses. The food was excellent during our initial visit, but it was completely wrong the second time. Despite being late and hungry, we quickly ate and left without much satisfaction. The second visit was a chance for the restaurant to make things right, but it seemed like no one cared enough. It's disappointing considering we spent over £200 between the two visits. Due to these reasons, we will not be returning.


sali786
sali786

I have been meaning to try this place since it opened but I have never had the chance and I have heard many mixed reviews about this place. Firstly the signature burger is one of the best burgers I have ever had no lie! Soft, fresh, juicy and full of flavour and the melted cheese on top is next level. I have had many burgers in my time... The mixed grill again was amazing, tender lamb chops which had a lot of meat on unlike other places, and succulent juicy pieces of chicken and sheek kebab, taste sensation accompanied by the sauces only criticism is the rice lacked any flavour. Hummus is hummus, if you get that wrong then you’re in the wrong game! But this was tasty as expected especially w...


Blue
Blue

Fool me once, shame on you. Fool me twice, shame on me. We gave this place a try for a second time. The first being soon after it opened and we were excited to try the steaks unfortunately, their 'medium rare ' is fully cooked and was so tough and painful to chew. Wouldn 't give it to a dog, however, we didn 't fancy waiting ages for another steak and stuck it out. I dread to think what their well done steaks are like if their medium rare is like a dog chew. Another member of our group ordered the Masa Wasa chicken that we tried and was so much better than the steaks. For a steak house, their other dishes were much nicer including the biryani, which were recommended to others but not the ste...

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Grill Succulent meats and fresh vegetables perfectly cooked over an open flame, delivering rich smoky flavors. Savor tender steaks, juicy burgers, and tangy marinated kebabs, all grilled to perfection for an unforgettable dining experience.
  • Fujian
  • Barbecue Savor the smoky, juicy flavors of our barbecue delights. From tender ribs to succulent pulled pork, each dish is grilled to perfection with our signature sauces, offering a true taste of barbecue heaven.

Amenities

  • Seating
  • Barbecue
  • Reservations

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