Phone: +442380472426
Address: Swaythling Road, SO30 3AH, Eastleigh, United Kingdom
City: Eastleigh
Menu Dishes: 8
Reviews: 1505
"Such a shame. We went here today knowing it had new owners on the anniversary of my grandads death and the owner “boo” was so rude to my mum. I ordered a large glass of Chardonnay for my mum she poored the glass and there wasn’t enough for even a medium. I took it to my mum thinking she would be ok with that but as she wanted another glass later she asked to change it to a red (as no one wants to mix a white and red wine) When my mum asked if it’s possible to change it (as it was under the medium measure she said she wanted to have another glass after so could she please have red instead) she had such an attitude and said “ur paying for that still” my mum who was already emotional was so taken back! the landlord said “I’ll refund u 10p as it’s below the line then!” How rude! If any of us were aware that was the last drop of Chardonnay in the pub we would never have ordered it! Then her “tuna and cheese” wrap came without cheese. We never got asked how our meal was either! I’m sorry but the attitude will never make me go back now! We hoped it would have improved now it’s under new management but no, how rude! I work in a customer based job and wouldn’t dream of behaving like that to a client or customer! Sadly all 3 of us are local and from different households and none of us will return.. we’re stick to the two brothers from now on (and that speaks volumes)"
All prices are estimates on menu.