McDonald's - Menu

Baynards Green, OX27 7SG, Cherwell, United Kingdom

🛍 Coffee, Burgers, American, Fast Food

3.2 💬 6126 Reviews

Phone: +441869345325

Address: Baynards Green, OX27 7SG, Cherwell, United Kingdom

City: Cherwell

Menu Dishes: 4

Reviews: 6126

Website: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:EXTNET:8261524:Clicks:DIRSYN:

"We used the drive thru for a breakfast order today and I am still 7 hours later sat in disbelief at the poor customer service and rude encounter I received by the female manager on duty. Having ordered porridge amongst our breakfast order, had this added to the screen, paid for the full order moved to second window I realized that they had forgotten to give us our porridge. I went back and the manager on duty rudely informed me that I couldn’t have porridge as they haven’t sold it for 3 years! I said, McDonald’s do sell porridge as I bought some from a different branch last week!? She said well you didn’t buy it here we don’t sell it! I explained no one had mentioned this at either the order point or payment point and I had been charged. The manager continued to argue with me and had a really awful attitude, she was blaming me for ordering something they not sell but their staff had not told me. I think some basic customer service training wouldn’t go a miss, if this is how the manager behaves what hope do the staff have. I left without the porridge having paid for something they don’t sell! Crazy."

Full menu - 4 options

All prices are estimates on menu.

Burger

Chicken

Entrées

Wraps

User User

yes, in which did ronald return her. big mac thrown into the box and presented with a smile.

Address

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Reviews

User
User

super friendly staff, fresh food and fast service and clean utopian example of a mcdonalds, legit peng


User
User

very professionally guided and treated with respect. if they are hungry, they just want to be treated correctly when I was. well done team mcdonalds


H4492UAsimons
H4492UAsimons

Ordered a meal for 3 Adults and 3 Kids, one of the adults meals was missing from the order, phoned up to complain to be told to phone Uber eats as it was nothing to do with them, uhhhh hello , they packed the order,. This is the second time something like this has happened in the past 2 weeks, View menu


tomcQ9284KS
tomcQ9284KS

We ordered a double quarter pounder and only got served a single. When my girlfriend went to enquire she was told that without a receipt as proof they would do nothing but the machine wasn’t issuing receipts! They had then run out of common sauces. Customer service was non existent. Whilst we were there they had lost another customers order or forgotten about it. Terrible place! A disgrace to the franchise!


J4913TRrichardb
J4913TRrichardb

This is my second time in two weeks ordering takeout from this drive-thru. The first time, I got home and discovered one burger was missing. The second time, after collecting my order at the drive-thru window and parking in the car park, I realized that both Big Macs and fries were missing from my order. I went back into the store to complain, and after some time, someone finally acknowledged me and replaced the missing items.


ukpunk
ukpunk

I waited 25 minutes for a cup of coffee at this restaurant. After asking where it was, it was fetched from the back and I was told it was my fault because they had called out my order two times. However, I was standing three feet away and my number was never called nor was my coffee brought out. The wait was frustrating enough, but to be blamed for it was rude. This was the first time in many visits to McDonald's that the coffee was actually nice and hot. View menu


Stuart
Stuart

We stopped at this restaurant to charge our car, but found that the store was closed due to a card fault. We ended up using the drive-thru without any issues. We then asked if our daughter could use the restroom, as it had been a long drive. Unfortunately, we were met with a rude response from an elderly woman who claimed to be a member of staff. She refused to let us in, stating that they were not a service station. Overall, not the best customer service experience.


bobtroup49
bobtroup49

Today Itook my 2 grandchildren for a treat at Baynards Green restaurant. First disappointment, no milk shake drinks. Second requested book with Happy Meal got a toy. Third no tomato sauce or serviettes available at the dispenser area. This was followed by a lengthy wait as my order was of a reasonable size and the restaurant was busy so I accept this as I do with the fact food and drinks were cool to cold when order was collected. What was highly noticeable was the number of customers having to return their order as it was incorrect. My first and last visit to this restaurant. Hope this may be of help to others with young children that this restaurant is very much a drive through prioritised...


samb272272
samb272272

We used the drive thru for a breakfast order today and I am still 7 hours later sat in disbelief at the poor customer service and rude encounter I received by the female manager on duty. Having ordered porridge amongst our breakfast order, had this added to the screen, paid for the full order moved to second window I realized that they had forgotten to give us our porridge. I went back and the manager on duty rudely informed me that I couldn’t have porridge as they haven’t sold it for 3 years! I said, McDonald’s do sell porridge as I bought some from a different branch last week!? She said well you didn’t buy it here we don’t sell it! I explained no one had mentioned this at either the order... View menu

Categories

  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Burgers Juicy, flavorful burgers crafted with premium ingredients, from classic beef to unique vegetarian options, all served with fresh toppings and a choice of hand-cut fries or a crisp salad. View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Takeout
  • menu
  • Seating
  • menu
  • Parking Area

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