Mooboo - Menu

Manager rude, treating young girl colleague very bad even when customers were in shop, drink was nice but only because girl was shouted at to make it correctly.

I came here for a bubble tea and the manager, I think her name is Hong, was quite rude and lacked customer service skills. I definitely wouldn’t come here again as there are much more affordable places in york that serve bubble tea with much friendlier staff

Terrible customer service. Was given the wrong drink so kindly asked for it too be made correctly… then was made out too be a lier in front of everyone from the person who I presume was the manager. Terrible attitude. Needs too learn some customer service skills. View menu

I love bubble tea, however mooboo dissapointed. I think the lady got our order wrong as I asked for no sugar and mine turned out to be overly sweet and my partner asked for full sugar and his was not sweet at all. Won’t be going back, bubble cha in Newcastle is better!

Although off the beaten track well worth a visit if you’re in York. Yes it’s busy with only one member of staff, she can be grumpy but she knows what’s she’s doing and gets the job done! Tasty drinks at a reasonable price and the kids enjoyed it !! We’ll return when next in York

My daughter wanted to find this place on our trip to York today. It was worth the walk, easy enough to find with a good choice of fruit teas with loads of bubble choice!! Young girl who was serving was happy and polite. We’ll be returning in the near future with the rest of the family !! View menu

I’ve seen a lot of bad reviews for this place and i’m not entirely sure why because I come here regularly and it’s amazing every single time, the staff are super friendly and the drinks are really really nice. plus the price isn’t bad!! if you’re looking for a good bubble tea place here is definitely the right place to go

Very disappointing visit. Always come here as a treat with our children and look forward to it. Todays visit was dreadful. We were served by a lady who didn’t look up, didn’t speak or respond to any questions. The bubbles were a big splodge at the bottom of the drink and did not materialise. Appalling service and taste for £5 a drink. Highly overrated. Avoid and spend money in one of the other many little drink shops in York.

I love moo boo drinks specially brown sugar milk tea and go often to get it , that’s why I gave you 1 star but the service from specific lady is so terrible, she’s so rude that she doesn’t know what customer service is definitely! We ordered two drinks as it’s small and crowded we couldn’t hear our order number and was waiting atleast 30 minutes even when customer who arrived after us got their drinks and it was empty .Instead of calling us again she was so rude when I inquired about my drinks! I’m so sure that she didn’t called our order number.Just made our mood bad. ! Please do improve your Customer Service! View menu