Phone: +441603663930
Address: Riverside, Norwich, United Kingdom, NR1 1WX
City: Norwich
Dishes: 6
Reviews: 2528
"As a regular customer at Nando’s, after my visit today I am extremely frustrated. In the last week I’ve probably been in here about 5 times alone. I called a staff member over after finding a hair in my food. After they discussed this a lady then came over. She started by saying how it was “weird as no one in the kitchen has that coloured hair” even though she admitted after that their food is pre made. She was trying to imply that it was me who put it in the food. She then went to say how I’ve been known for regularly causing an issue in the restaurant. This is what got me. I’ve visited this Nando’s well over 50 times in my life. I called over a staff member who recognised me who was also questioning the comment she made and couldn’t quite give me an answer. I was offered a refund for the food which after feeling so disrespected I declined. My complaint was not about the money. It was to let them know there was a hair in their food. Keep ur money Nando’s. But I feel extremely disrespected, specially as a regular customer."
Menu - 6 options
All prices are estimates.
Sweet Potato
Roasted sweet potato seasoned with herbs and spices, served with a tangy yogurt dip.
Cheese Fries
Golden fries topped with melted cheese, perfect for a savory and indulgent snack.
Potato Wedges
Crispy golden potato wedges, seasoned to perfection, served as a savory and satisfying side or snack.
Chicken Burger
Grilled chicken breast, lettuce, tomato, and mayo on a toasted bun. Deliciously satisfying and perfect for any meal.
Hannah
We loved our dinner out. Tasty hot food and plenty of it
Address
Reviews
Kevin
Never have a table available and when I ordered for a takeaway, the food took 30mins
Veronica
Really good food, we love the chicken platter with corn, chips and rainbowslaw and the livers
Terry
Great food, all served quickly and well cooked/hot. Sat outside which was great when the sun came round. Would have been cooler otherwise but all good.
James
As far as Nandos go... This is a good one. The staff are very friendly, accommodating and polite. A better experience than most of the Nandos I've been to.
Faith
The food was excellent, and the staff were friendly. Despite finishing our meal after the restaurant had closed, Mattia provided us with exceptional service and was very kind.
Chloe
Haven’t visited Nando’s in years. Went Saturday evening for a meal and had to wait over an hour for our food once ordered, never explained that we had to order everything through the QR code and food was cold when it arrived.
James
Shocking. Was told 15-20 minutes for take away, 45 minutes later we received food after seeing it sat under the hot plate for 15 of those 45 minutes. When received it was lukewarm rice and chicken which is borderline unsafe especially after it's been cooked. Severely understaffed, needed 8-10 staff members out front when maybe only 4 were on. Will not be getting a takeaway again.
Kyle
Firstly I just want to say I have been a Nandos customer for a good while. But I think this might be my worst experience visiting a restraunt. We arrived and was immediately appaulled with the attitude of the lady working the counter area. We felt more like an inconvenience than people who were about to be given custom, we got sat down by one of the waitresses who was lovely by the way. We got given our glasses for our drinks and went to grab cutlery and was disgusted by how dirty everything was, we wasn't the only people as a couple on another table actually complained about it and was given another glass. After a rummage through a couple of knives and forks, we gave in and settled with wha...
Robbie
As a regular customer at Nando’s, after my visit today I am extremely frustrated. In the last week I’ve probably been in here about 5 times alone. I called a staff member over after finding a hair in my food. After they discussed this a lady then came over. She started by saying how it was “weird as no one in the kitchen has that coloured hair” even though she admitted after that their food is pre made. She was trying to imply that it was me who put it in the food. She then went to say how I’ve been known for regularly causing an issue in the restaurant. This is what got me. I’ve visited this Nando’s well over 50 times in my life. I called over a staff member who recognised me who was also q...
Categories
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Lunch Delight in our lunch offerings, where fresh ingredients and global flavors come together to create satisfying meals. Choose from an array of salads, sandwiches, and hearty entrees for a midday culinary escape.
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Salad A delightful assortment of vibrant salads, featuring fresh greens, seasonal vegetables, and savory toppings, drizzled with our signature dressings for a refreshing and wholesome meal experience.
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Family Delight in our family menu, crafted to bring everyone together. Enjoy flavorful dishes that cater to all ages and tastes, ensuring a memorable dining experience filled with joy and shared moments.
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Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
Amenities
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Takeout
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Seating
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Barbecue
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Mastercard
