Noodlebox - Menu

2 Coburn Street, CF24 4AE, Cardiff, United Kingdom

🛍 Soup, Kebab, Seafood, Fast Food

4.3 💬 2375 Reviews

Phone: +442920251007

Address: 2 Coburn Street, CF24 4AE, Cardiff, United Kingdom

City: Cardiff

Menu Dishes: 35

Reviews: 2375

Website: http://www.noodle-box.co.uk

"I had a previous bad encounter with noodle box back last year when I was called a liar by the management. I ordered calamari and was sent some sort of round things. I rang up to obviously inform them of their mistake and the manager actually turned round and said you’re a liar we can tell the difference between calamari and the item I had been sent. I had to send a photo to the managers phone to show them what they sent and I was told oh well we can’t all be perfect as you obviously are. Tonight after begging from the children to order I gave in. The food was piping hot and in all fairness very tasty. However there was a portion of calamari missing. I rang the store straight away to inform them of their mistake and was told no you got what you ordered. I brought up my order on their app and once again was told I hadn’t ordered it. The manager then told me I couldn’t add up as I hadn’t been charged. Once I broke down my receipt to him and went through each addition separately he finally admitted defeat. I was then told at 18:22 the missing item would be with me within half an hour to an hour. I rang back at 19:31 to enquire where my food was and was told someone would call me back. 19:48 still no call so I rang back 4 times before my call was finally answered to be spoken to by the same gentleman I had initially spoken to and was told that it would be with me within 15 minutes. He telephoned me at 20:04 to be told he was just leaving the shop and he’d ring me when he was in my road and I could go out and collect it from him as he obviously can’t be bothered to bring it to my door. The food is great I’m not going to lie but the customer service is beyond appalling from the counter staff to the management. It’s now 20:17 and it’s only just turned up and was told we’ve given you a complimentary can...really?? I personally will NEVER order off this restaurant and I really suggest people follow suit. I can honestly say I’ve never been treated as poorly by any other restaurant or takeaway and I really suggest the management look at their own attitude and management skills and then look at the whole staff as a complete unit. Bad management is toxic and it shows in the way your staff treat your customers. Absolutely hands the worst customer service in the whole of Cardiff."

Full menu - 35 options

All prices are estimates on menu.

Noodle Box

Starters & Side Dishes

Rice Box

Salad Box

Sauces & Seasonings

Lunch Taco Salad

Malaysian / Oriental Cuisine

Ice Cream

Ice Cream*

Stationary Hors D'oeuvres

Burger_Extras

Stir Fry Noodles

Baked Goods

Mains

Frozen

Uncategorized

Curry

Sides

Sushi Menus

Bread

Side Dishes

Starters

Kid's Boxes

Rainbow Wraps

Soup Box

Boxes

tjpbrown tjpbrown

Ordered a delivery which was punctual. Excellent food. Beautiful presentation. Reasonably priced. Happy to recommend.

Address

Show Map

Reviews

850sairaj
850sairaj

They sent me the wrong order and when I tried calling them they cut me off half way through conversation! DO NOT ORDER


Nickums247
Nickums247

Have been ordering from Noodlebox for many years now great food, good sized portions for the price, delivery can sometimes be a little slow


Carl
Carl

Superb service; friendly and great food! We had the chicken bento box and a noodle box each. The delivery was very reasonable; arrived hot and was very tasty. I’d highly recommend exceptionally good value! View menu


greenway83
greenway83

The chicken was undercooked and the owner had a bad attitude when asked to reheat it. There was chewing gum under the tables and a strong smell of grease and grime. Please avoid this terrible place, as it is unprofessional and unclean.


delmet2021
delmet2021

As a strict vegetarian for over 20 years, I recently ordered the Veggie Sweet Box from this restaurant. However, upon eating the noodles, I was shocked to discover that what I thought was tofu was actually chicken. I am extremely angry about this mistake. While this place is usually good, they have completely failed on such a basic aspect.


Nicky
Nicky

I used to enjoy Noodlebox back in the early 2010s, but it has declined rapidly since then. While the food is still decent, the restaurant lacks the charm it once had. It feels more like a storage unit now, the atmosphere is unwelcoming, and you may even have to dine with a vacuum cleaner in sight. If that's your thing, then this might be your new favorite spot. View menu


CrsHrn
CrsHrn

We order for delivery, rather than visiting the restaurant. We don’t order regularly from here, but on two occasions we received a meat dish instead of the vegetarian version. One was something in the vegetarian bento box (possibly the gyoza), the other was chicken gyoza instead of the vegetarian. We made a complaint on their website and by email and received no reply, which is why I’m now leaving this poor review. Otherwise the food was ok.


thepumpkinsmasher
thepumpkinsmasher

So my housemate and I ordered takeaway from this place the other day, and we both bought a box (him noodles and me rice), and we shared a veggie sharing box with the starters. I bought the Fuji rice box and was very disappointed to find it had no snow peas in like it says on the menu. I understand that it may be difficult right now because of Covid to get hold of certain ingredients, but if you don 't have something then take that item off the menu to avoid disappointment. But the other main complaint, which was the same for both myself and my friend, was that both boxes had very little stuff in them except noodles/rice. When I used to get food from Noodlebox back when it was under different...


Jjsth86
Jjsth86

I had a previous bad encounter with noodle box back last year when I was called a liar by the management. I ordered calamari and was sent some sort of round things. I rang up to obviously inform them of their mistake and the manager actually turned round and said you’re a liar we can tell the difference between calamari and the item I had been sent. I had to send a photo to the managers phone to show them what they sent and I was told oh well we can’t all be perfect as you obviously are. Tonight after begging from the children to order I gave in. The food was piping hot and in all fairness very tasty. However there was a portion of calamari missing. I rang the store straight away to inform t... View menu

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal. View menu
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Takeout
  • Seating
  • menu
  • Delivery
  • menu
  • Late Night

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