Phone: +441707621021
Address: Bignells Corner, EN6 3QQ, Hertsmere, United Kingdom
City: Hertsmere
Menu Dishes: 35
Reviews: 1151
Website: https://www.pizzaexpress.com
"We arrived at this restaurant at 9pm on a Friday after a long drive from Yorkshire. Since we were staying at the Ramada hotel, we decided to forgo the usual takeaway and opted for a proper sit-down meal with our elderly parents and a bottle of wine. However, upon entering, we were informed that the restaurant was closing and that we could only order takeaway. We asked if we could bring the food to the bar next door, and were initially told it was okay. But when we tried to enjoy our meal in the bar, we were told that we couldn't eat there. This led us to the service area canteen, where we had to settle for fizzy pop as there were no other drink options available. The pizzas we ordered were a disappointment – the garlic bread was undercooked, drowned in cheese, and too small while the other two pizzas were average with excessive cheese. We paid £35 for a lackluster meal in a service area without any drinks. It would have been fair to offer us a discount for ordering takeaway instead of charging us full price for a subpar experience. The staff should provide accurate information to avoid further confusion and frustration."
All prices are estimates on menu.