Phone: +441727853020
Address: 11 Verulam Road, AL3 4DE, St Albans, United Kingdom
City: St Albans
Dishes: 35
Reviews: 2640
"Too many reasons NOT to eat here. Booked a table for 16:45. Arrived 16:49. Ordered within 10mins. Walked out after 45 mins of arriving. Why….: 1. Had to leave as we had to get to the local panto by 6pm and whilst us adults could probably shove a pizza down in 10min, it’s a massive ask for a 3 year old 2. Whilst my son and I were enjoying watching the chefs prepare food (he loves watching), one of the chefs decided to enjoy a piece of chocolate, then after putting the food in his mouth, continued with food preparation. 1) you probably shouldn’t be snacking in front of customers. 2) Maybe wash your hands?!?! Disgusting. I told the manager who said she’d speak to him, then she walked away!! Ummmmm. What?? It took me to tell the manager to tell him to wash his hands NOW, not later! Chef then rinsed his fingers for 2 seconds before continuing with food prep again. So this time, I told him. Again, a half effort of a hand wash so for sure no way were his hands clean. And the audacity of this guy to argue with me that he doesn’t need to wash his hands because he washes them every 20 minutes! Joker. All of the above is an entirely accurate fact based review of a disgraceful experience. Please message me privately if you’d like us to pay for the 4 kids dough balls consumed. Will not return and suggest food safety inspectors should!"
Menu - 35 options
All prices are estimates.
Tiramisu
A classic Italian dessert featuring layers of coffee-soaked ladyfingers, rich mascarpone cream, and a dusting of cocoa powder.
Coleslaw
Crunchy cabbage and crisp carrots mixed with creamy dressing for a refreshing side dish.
Garlic Prawn
Juicy prawns sautéed in garlic butter, delivering a savory punch with a fragrant finish.
Pizza Margherita
Classic Italian pizza with tomato sauce, fresh mozzarella, basil, and a drizzle of olive oil on a crispy crust.
Garlic Mushrooms
Sautéed mushrooms in garlic butter, seasoned with herbs and spices for a deliciously savory appetizer.
Chocolate Brownie
Rich, gooey chocolate brownie with a fudgy center, topped with a dusting of powdered sugar.
Chocolate Fudge Cake
Rich, moist chocolate cake layered with silky fudge, a dessert lover's dream.
Kaneeta
Lovely meal, friendly staff a bit noisy because of a child’s party in close proximity. Will be back though!
Address
Reviews
helenlouiset
My son and I ate here early afternoon. The pizzas were really nice with a generous amount of toppings. Friendly staff too.
Tammy
Ordered delivery through deliveroo and the food arrived cold. Not a bit warm. Even the cardboard was cold. How?? It must have been cold when it left the store. Completely unacceptable. I reviewed elsewhere and they told me to email, which I did only to not receive a response. I'm not sure what it's like in store but never order a delivery
Jiří
We have ordered through Uber eats and I have to say it was the worst pizza what I ever had. Absolutely horrible! Cold, small, burnt, paid for extra olives and didn’t get them. Also ordered dough balls and it was missing from our delivery. We tried to contact them not possible at all, only answering machine, no emails nothing to reach them. Haven’t received call back from the manager how to proceed refund for missing items. Never again…
kimmD7864NH
Took my mum for a birthday lunch and it was awful, we actually ended up leaving before actually eating! It was empty in there and service was so slow!! Mums pizza came out completely wrong, then told us they didn’t have the sides we ordered they could have told us at the time of ordering) and my lasagne came out frozen still and the stuff/ manager were awful! If that’s how they serve food when it’s so quiet god knows what it’s like when busy!! Never again!!!!
188eamonnd
Ordered a pizza and drink deal cost £20 pizza came it was cold and they supplied wrong drink and the joke of a company deliveroo offered £4.83 for stone cold pizza and 10p for sending me the wrong drink because I should have opened the box in front of delivery driver and felt the cold pizza I did tell her the drink was wrong she said that's what they gave me so I would steer clear of both of these cowboy outfits who both seem to fit in well with each other just waiting to scam another unsuspecting honest person ordering food....
samjames
As a family we visited PE St.Albans last evening. On arrival the staff were chatting and just ignored us all. We waited for one and a half hours before receiving our pizza mains and when we said that the wait wasn’t fair with young children we were told by our fed up/grumpy server ‘well, we’re busy. On leaving … my wife pushed a wrong button on the cash machine and the girl actually rolled her eyes!!!! Yes the pizza was nice … but we will never go back there. Maybe the staff should be trained at PE Berkhamsted where the owner ‘could care less’. Absolutely unacceptable.
linden-s
We visited as a large family group of 12. Our waitress was excellent and very patient, however food arrived rather haphazardly which I assume was due to the kitchen not cooking it all at the right time. Everyone was happy with their food when it arrived except for me. I ordered halloumi bites which had zero flavour and were very greasy, together with coleslaw which had what I can only assume was a low-fat dressing, absolutely revolting tasting of synthetic sweetener and very vinegary, plus dough balls which came with butter without even a hint of garlic. I didn't complain as our family visit was special and I didn't want to spoil the vibe, but I won't be visiting again. I've only visited one...
Iain
4 of us at Pizza Express in St Albans 6:30 Saturday. Waited 45 minutes for drinks and an hour for starters to arrive. When mains arrived one pizza was cold! One main course didn’t arrive at all and when we asked where it was Chicken Caesar salad they said they had no lettuce! Kitchen was chaotic far too much focus on servicing deliveroo etc (presumably because they are on financial penalties if they don’t get the orders out fast) all at the expense of the dine ins. No front of house management. 2 waiters were working like mad to try to keep the restaurant ticking over (not helped by the kitchen) while 2 others appeared to think you get paid for turning up but with no need to actually do anyt...
justinsuk
Too many reasons NOT to eat here. Booked a table for 16:45. Arrived 16:49. Ordered within 10mins. Walked out after 45 mins of arriving. Why….: 1. Had to leave as we had to get to the local panto by 6pm and whilst us adults could probably shove a pizza down in 10min, it’s a massive ask for a 3 year old 2. Whilst my son and I were enjoying watching the chefs prepare food (he loves watching), one of the chefs decided to enjoy a piece of chocolate, then after putting the food in his mouth, continued with food preparation. 1) you probably shouldn’t be snacking in front of customers. 2) Maybe wash your hands?!?! Disgusting. I told the manager who said she’d speak to him, then she walked away!! Umm...
Categories
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
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Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
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Salad A delightful assortment of vibrant salads, featuring fresh greens, seasonal vegetables, and savory toppings, drizzled with our signature dressings for a refreshing and wholesome meal experience.
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Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!
Amenities
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Takeout
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Seating
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Delivery
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Free Wifi
