Phone: +442088835845
Address: 290 Muswell Hill Broadway, N10 2YQ, Haringey, United Kingdom
City: Haringey
Menu Dishes: 13
Reviews: 283
Website: https://pizzaexpress.com
"We’ve been to loads of Pizza Expresses. They’re convenient, everyone in the family has favourite dishes there, and you know what you get. Or so I thought until I went to this particular restaurant. I’d booked a table, which want needed, even at Sunday lunch...time. That should’ve been a warning. We then got to sit on dirty fleece blankets as something was presumably wrong with the seats. No apology offered. The waitress then tried to get our order before we’d all sat down. We ordered our food and my husband and I ordered pizzas. We asked if we could replace one of the ingredients with something else and the waitress asked if we wanted something extra. I then spelt it out “no, we don’t want X, but Y instead, is that OK?” Which we were told it was. The only saving grace on this visit was that the pizzas were perfectly cooked and piping hot. The pasta bolognese had been buried under a sea of parsley. As I mentioned earlier, you know what to expect from Pizza Express, right? Wrong. My child has ordered this same bolognese a million times and you usually get a light sprinkling of parsley. In this case there was more parsley than Parmesan cheese (which is a lucky thing that it was wanted as we didn’t get asked if we wanted it). Thick disgusting pieces of stalk, totally overpowering the taste of the bolognese. When we said that it was disgusting, no apologies, no offer of a refund or replacement dish. When we got the bill we’d been charged for extra toppings on the pizzas (despite not once being told that we couldn’t swap like for like) and full price for the inedible bolognese. Although the service was quite swift we decided not to leave a tip. They can take the tips out of the extra charge for the toppings and the bolognese. Pizza Express, if you’re looking for branches to shut down, this one is a prime candidate as I’ll choose a different restaurant the next time I’m in the neighbourhood."
All prices are estimates on menu.