Reflections - Menu

Alexander House Hotel Utopia Spa, East St, East Grinstead, United Kingdom

🛍 Cafés, Coffee, British, Ice Cream

3.8 💬 145 Reviews

Phone: +441342714914

Address: Alexander House Hotel Utopia Spa, East St, East Grinstead, United Kingdom

City: East Grinstead

Dishes: 5

Reviews: 145

Website: http://www.alexanderhotels.co.uk/alexander-house-luxury-hotel-sussex/restaurants/reflections-restaurant.html

"The dinner experience was, unfortunately, extremely below par. The service was slow and relatively non existent but worse the food was extremely poor. I had the ‘catch of the day’ of which I had one mouthful, it was bland and dry and inedible. Considering the plate came with 3 items, the largest being the fish, I was surprised that the waiter didn’t notice I’d eaten non of the fish. My wife had the port line which was dry and over cooked. Due to having zero contact with the waiters we ended up paying and leaving. The quality of food and the price was horrendous, I’ve had better service and food at a fast food restaurant. I will not recommending this restaurant to any of my friends or family."

Menu - 5 options

All prices are estimates.

mark mark

Worth the trip Meal type: Lunch Price per person: £90–100 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking

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Reviews

mike
mike

Great ambiance and food, albeit slightly unconventional in attempting to serve dessert before the main! Service: Dine in Meal type: Lunch


B
B

The place offers a great variety of delicious food. I enjoy eating here. Staff members are always very nice, rates are reasonable and the place is always kept clean.


Anna
Anna

Clean and elegant hotel in beautiful peaceful setting. Definitely recommend Therapist Claire for a Swedish Massage. She was excellent. Would highly recommend this venue.


balenostyling
balenostyling

The food, service, drinks everything was brilliant. Main review on Alexander House. Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5


rahi
rahi

I don’t normally write reviews but honestly I got disappointed, the food was frozen and warmed up. I could imagine it was because of the bank holiday . The wine was good though hopefully next time a better experience. Service: Dine in Meal type: Dinner Price per person: £100+


Rachael
Rachael

We had our first post-lockdown meal at Reflections Restaurant and it was brilliant. The chosen menu was very tasty, we each had 3 courses and there isn’t a bad thing to say about any of them. What really made the experience was the service though. Zoltan was an excellent waiter and made us feel incredibly welcomed and they’ve managed to keep a sense of atmosphere even with the spaced out tables.


Matt
Matt

Reflections is a lovely restaurant. It's one of the few places with a relaxed dress code and environment combined with stunning food. We had a choice from a full vegan menu four great choices per course, the first time I've ever seen that. I went for an incredible potato curry pie. The only downside was Becks Blue as the only non alcoholic beer option of the hundreds of excellent brands available, that's easily the worst one. Strange for such an excellent restaurant. But overall super lovely, great service, ace place.


James
James

Disappointing experience, first told that there were no sirloin steaks left, and after ordering a medium rare fillet steak at £37 it came medium to well done. After sending it back I was told that's what the chef considers to be medium rare so if I want it less cooked it will need to be rare, reluctantly I accepted because I thought it would come medium rare or medium at worse, but the steak came pretty much blue. Moral of the story is that the chef here has no idea how to cook a steak and no concept of correct temperatures. A+ for service though, the manager was very polite and even gave us dessert on the house.


Alistair
Alistair

The dinner experience was, unfortunately, extremely below par. The service was slow and relatively non existent but worse the food was extremely poor. I had the ‘catch of the day’ of which I had one mouthful, it was bland and dry and inedible. Considering the plate came with 3 items, the largest being the fish, I was surprised that the waiter didn’t notice I’d eaten non of the fish. My wife had the port line which was dry and over cooked. Due to having zero contact with the waiters we ended up paying and leaving. The quality of food and the price was horrendous, I’ve had better service and food at a fast food restaurant. I will not recommending this restaurant to any of my friends or family.

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.

Amenities

  • Cash Only
  • Wheelchair Accessible

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