Phone: +441600890230
Address: Symonds Yat East, HR9 6JL, Herefordshire, County of, United Kingdom
City: Herefordshire, County of
Menu Dishes: 5
Reviews: 1000
"I see that Graham has responded to my fiancées review with factually incorrect information. The Police report will confirm that, his Staff -just the deputy manager- I might add was rude and abusive to my fiancée! This is what started the cuffufle! Immediately the 2 young waiting staff run out to the garden to apologise for the short/grey haired, deputy managers conduct. He is rude and aggressive, mainly to women! Both the young members of staff were scared for their jobs as the owner and the lazy deputy manager are both aggressive. Read the reviews from elderly women and elderly couples who have been thrown off the premises for a minor complaint about service. One couple had been going for over 20 years. I won’t tolerate this conduct to my fiancée and yes the Police were called but again Graham seem to like to lie as well! We did not refuse to pay for anything, our dogs were not running wild at all, in fact there were many cyclists who were petting and playing with our dogs in the garden. Following us going to another peaceful night at an alternative hotel I got a no caller ID call the next morning and it was Graham, very bold over the phone throwing out more abuse! Everyone needs to read all the reviews on Google and trip adviser etc to get a measure of Graham and his deputy manager. Both abusive cowards who think they will keep getting away with their conduct! Their slogan is “if you have something to say then go elsewhere”! Tells you everything you need to know! I think Graham has some frustration that he has to run Mummy and Daddies business as he seems to have a lot of pent up anger and aggression! AVOID this place"
All prices are estimates on menu.