Riverside Restaurant And Bar

terrible food, bad service, boring bland food, poor. Restaurant very cold and noisey.............. Also staff very rude

You have to drop in, if only to try their fresh cod and chunky chips! Absolutely beautiful and what lovely views of the Thames.

Three non English speaking staff could not understand or answer this simple question.I gave up in the end to much bother.. Did not go first impression all that..

Very disappointed with afternoon tea which had been booked Sandwiches very thick and crusts. no selection of cakes but a small piece of treacle tart Will not go again

I have eaten here on several occasions, but the even is always spoilt by the extreme lack of heat throughout the hotel!The service is friendly and the food nice, but not exceptional.

The best of this place is location and views of the River. We did enjoy the food but you should work on service. It can be a nice restaurant as it does have a potential because of the place.

i would not return to this hotel, food was below average not much taste staff were not very inviting decor is a little dark now went a few years back and was much more colour i think the prices have gone up since i went before aswell didnt reconise any staff either which used to be very friendly.

I first went here to a wedding a few years ago and the food was delicious. Have since been back several times and made use of the tastecard discount. The food is nice but the service could be better and experience is spoilt by staff not understanding how the tastecard works. On two seperate occasions have been told off for either not informing the staff that we planned to use the tastecard or by sitting in the wrong area ! , this is despite booking in advance and mentioning the tastecard at that point. This place has lots of potential, the riverside location is great and they have free parking. Whenever I go there though the place is dead.

Start off with the good points: location, location, …. As its name implies it is right on the river, with excellent views from the dining room which has attractive dark wood furniture. The staff are friendly, but our French waiter could have done with a bit more training. Hint to the waiter, if there are a few of you, then you make sure that the food all arrives at the same time.We ate from the à la carte menu. The rib eye steak was described as one of the restaurant's “signature dishes”, with the meat left to hang to gain flavour. This was a mangy overcooked piece of meat, not medium rare. The rump of lamb was not very exciting, and likewise the chocolate truffle dessert was just passable –...