Ruby Cantonese Chinese Take Away

This is the worst restaurant food I have ever tried. It was gloppy, excessively salty, and left a slimy taste in my mouth. The restaurant itself is run-down and the staff were impolite. I also agree with the previous review that we were overcharged during the "Eat Out to Help Out" promotion.

Restaurant rang to confirm delivery address within 15 mins.Order arrived within 45 mins. Ordered sweet sour chicken, chicken fried rice, vegetable rolls and prawn crackers. Food was hot and very tasty. Very Happy with speed of service as this was a Friday evening and quality pf food. Will use again.

I have been visiting The Ruby for years with family and friends and went for my first Chinese meal last week since lockdown eased. We felt safe and spaced out well from other guests. The food was excellent as usual and very good value! The menu is extensive, the staff are friendly and the food arrives piping hot and is very tasty! View menu

Managed to book 3 tables at last minute even though they were quite busy. Service was excellent, well spaced out tables, could see they had planned the restaurant out extremely well considering the times we are in. Staff were friendly and helpful. Food was good and come out together considering the size of the group. Wouldn’t hesitate to go back again.

This was our first time and we had such a wonderful experience. Do not judge a book by its cover. The food was absolutely gorgeous and the portions plenty. The service was perfect and a much better standard than other restaurants we have recently frequented. We tried the banquet for 2 persons and all the dishes tasted superb there was so much food, we took some home to put in the freezer.We are definitely going back to Ruby Cantonese restaurant in Lichfield.

We ate here on the eat out to help out scheme, the tables were uninviting just plain brown without any tablecloths, we were given the reduced menu and chose the set meal for two persons. I presume they are encouraging everyone to have the set menus and must have them ready cooked because the speed the food arrived was amazing. We completed a three course meal with drinks in 50 minutes that was even with our delay tactics. Would no go back here , I didn’t think the food was any better than any Chinese takeaway , price was good thanks to chancellor. View menu

We booked on the the off chance for a meal on a Monday and we were richly rewarded. We had a set meal for two and changed one of the dishes. The starters were superb especially the spring roll which was probably the best I had ever eaten. The Yuk Sung too was lovely and warm and had a real flavour. We then had three main courses all of which were superb along with fried rice and to follow a delightful banana fritter with ice cream and a french coffee to finish off. With a bottle of wine the meal came to £36 and was excellent value, we will definetly be going back.

We visited this restaurant during the governments Eat out to Help out scheme. Food was average but what was unacceptable was that when we came to pay we thought the cost seemed high. We asked one of the waiters to give a breakdown of the total cost. He was very vague and asked us to take it up with the staff on the till on the way out.They were also vague and as the slip attached to the bill was in writtn in Chinese we had no way of checking what we'd been charged for each dish. When we insisted the total was too much we were told we may have been charged for the wrong dishes. The bill was £10 more than it should have been and it was only at our insistence it was changed. I do not feel this...

Ordered a family takeaway for 6, meal was delivered within 45 minutes which was fine. When it arrived we called them to say one meal was missing. They confirmed it had been ordered and paid for and said the forgotten meal would be with us shortly, an hour later no meal, another phone call, another apology saying it would be right with us, an hour later no meal, another phone call no meal. A third phone call an apology and a promise to deliver but still no meal. I can completely forgive mistakes but promising to send the missing food then receiving nothing when it has been paid for is unfair. It wasn't nice to have to chase a missing meal when all my mother wanted was to host my family. The f... View menu