Phone: +4924722274
Address: Stehlings 16, 52156, Monschau, Germany
City: Monschau
Menu Dishes: 16
Reviews: 1227
Website: http://rur-cafe.de
"My wife, our two kids, and I had dinner here on a Sunday night in July 2017. It was our first night (of seven) in Monschau. We had a terrible dining experience at the Rur Cafe. We asked the waitress to serve a pork steak on two plates for our kids. We made it very clear that we wanted a single steak cut in two as they would never be able to finish a steak each. We did receive two smaller steaks on two separate plates. What we were charged were two steaks at 13 euros each, whereas the single steak would have been 16 euros. When I asked the waitress what happened to our request for the single steak she didn't seem to remember and said they had to improvise as there are no dishes tailored to kids on the menu. I wish she had told us so before we ordered. At some point even the restaurant owner involved herself in the discussion, offering nothing but a quite meaningless apology whereas a discount on the bill would have been in order. To add insult to injury I seemed to have gotten the very last bit of a bottle of apfelschorle as the drink (which is supposed to be fizzy) did not have any bubbles whatsoever. This happened twice. All in all this place was a shambles and we cannot recommend the Rur Cafe at all."
All prices are estimates on menu.