Sai Wu - Menu

2 Water Street, SA31 1RH, Carmarthenshire, United Kingdom

🛍 Meat, Ribs, Curry, Asian

3.9 💬 534 Reviews
Sai Wu

Phone: +441267238390

Address: 2 Water Street, SA31 1RH, Carmarthenshire, United Kingdom

City: Carmarthenshire

Dishes: 7

Reviews: 534

"Tried preordering a take away tonight as I've done here on many occasions in the past 2 years. I've had no issues prior to this evening but I was completely gobsmacked with the reaction I had over the phone. The lady taking the phone orders was extremely unhelpful and rude. She refused to take the preorder as she couldn't guarantee the order would be with us by 7.30pm. I clearly told her on more than one occasion that I understood this and had no problem with it being a little late as this has happened before. She firmly refused to take my order.To top it off another female employee in the background was backchatting and making extremely rude and unnecessary comments. I was put back as I've never been spoken to like this before. Such a shame as the food here is great. We were really looking forward to a Chinese takeaway tonight but there's one thing for sure we won't be ordering from here in the foreseeable future! Despicable customer service!"

Menu - 7 options

All prices are estimates.

N6644NGmarks N6644NGmarks

Travelling home to see family over Xmas and was delighted that we could actually sit down and have food, rather than take back to hotel. Lovely lady served us and food was amazing and great value!

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Reviews

LOOGE2
LOOGE2

Waited 40 minutes for a take away!!!! Was it worth the wait? NO Very nice ladies working the front of house taking orders. But I will not be going back it was tasteless Very small portions also compared to other takeaways I've used.


benhuk
benhuk

This was a takeaway experience rather than sit in. Chinese takeaways can be very much hit and miss depending on where you go, this place is definitely on the upper end of the scale. Pleasant service and food, exactly what you expect, also very fairly priced.


728amandah
728amandah

Food ordered about 7.30pm arrived when they said it would. Everything battered was soggy, the egg fried rice burnt and almost unrecognisable either visually or taste wise. It was lukewarm which was worse than being cold. When my friend bit into his prawn toast he vomited but its his belief it was the house special chou mein which made him ill. Never again!


http6592
http6592

We love Sai Wu and eat there a lot. I don't know what that other review is referring to about a buffet we have been eating there for years and they have never had a buffet. The food is really delicious and there lots of options for vegetarians and vegans. We had F7 from the fusion range tonight and it was gorgeous spicy with a hint of lime. Service always good too. Lovely,friendly place to eat.


ps3254
ps3254

Myself and two housemates thought we would give ourselves a treat, what an awful idea. Food was cooked within unrealistic times, this shows within the quality of food. Sweet and sour sauce which tasted of pure vinegar and BBQ sauce which tasted of watered down gravy. I ordered crispy lemon chicken for myself which was chicken balls cut up with lemon flavoured water on the side. Nothing like I have ever seen before, so disappointed and will be avoiding this takeaway in the future.


Carolinia23145
Carolinia23145

My husband and I wanted a Chinese takeaway and our usual was shut. We decided to give Sai Wu a second chance wrong choice, very wrong. greasy food and watery sauces, but dry meats? We normally avoid ordering from this Chinese restaurant due to the poor treatment of staff and hygiene (numerous past staff members have disclosed their unhygienic practices). The food quality was atrocious, fabulous for a 4am post night out snack, but even for the price we paid, I wouldn’t even bother!


stephenw848
stephenw848

Ordered during the covid 19 pandemic so was expecting things to be a little different, so after a lovely day out we decided to order from here as a treat as we was also staying locally but wish we hadn't. We couldn't find a menu online or on their website so had to order kind of blind. The woman who took the order was a bit abrupt with correcting some of our food choices and delivery would be 45 minutes, cash only. We didnt have cash as most businesses was taking card payments only during the current situation (covid 19) so we decided to collect after finding a cash point. We arrived about 20 minutes after placing the order. It was already waiting


AYWW
AYWW

Ordered NYE, was advised an hour to an hour and 15 minutes wait. So we waited, arrived to collected and then waited almost another HOUR. At no point were we offered an apology, just a constant steam of excuses ,won’t be long’, ‘they are making it now’.Got home, and it was possibly the worst Chinese takeaway I’ve ever had. Sweet and sour sauce so watery and almost vinegary it went straight in the bin. We also ordered a pot of hoi sin which was like water too. Chips over cooked. Sweet and sour chicken not crispy. Chow mein and shredded beef were ok.Overall not worth the money, poor service, long wait, poor quality.First time we’ve ever tried Sai Wu (we usually go to Oriental Garden) and we cer...


NWYoung
NWYoung

Tried preordering a take away tonight as I've done here on many occasions in the past 2 years. I've had no issues prior to this evening but I was completely gobsmacked with the reaction I had over the phone. The lady taking the phone orders was extremely unhelpful and rude. She refused to take the preorder as she couldn't guarantee the order would be with us by 7.30pm. I clearly told her on more than one occasion that I understood this and had no problem with it being a little late as this has happened before. She firmly refused to take my order.To top it off another female employee in the background was backchatting and making extremely rude and unnecessary comments. I was put back as I've...

Categories

  • Meat Savor the rich flavors of expertly prepared meats, from juicy steaks and succulent roasted chicken to tender ribs and hearty lamb dishes. Each selection promises a satisfying and delicious experience for meat lovers.
  • Ribs Savor the rich, smoky flavor of our tender ribs, cooked to perfection and slathered in our signature barbecue sauce. A mouthwatering experience that will leave you craving more.
  • Curry Savor our exquisite range of flavorful curries, each dish infused with a unique blend of spices and herbs. From mild to fiery, explore the diverse tastes of traditional and contemporary variants, perfectly paired with rice or naan.
  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine.

Amenities

  • Seating
  • Delivery
  • Late Night
  • Reservations

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