Sherfield On Loddon Garden Centre

This used to be a real gem but recently it has become really bad. The service is slow and the food is poor. It’s a shame, I won’t be back

The food was OK, we only had sandwiches. Staff very slow and easily confused causing long delays and queues.Even simple orders like 2 cups of tea resulted in confusion.

An odd combination that actually works quite well. The staff are very friendly and the food and drink was flying out of the kitchen when we visited. It was very clean and tidy considering how busy it was. View menu

Place not busy- 25 minute wait for soup and sandwiches- one of the soups was not what had bee asked for but I was accused of changing my mind! Bread for sandwiches both brown and white was dry and the vintage cheddar tasteless. Never again

Pre prepared, last one on the shelf so could have been better. Quite a nice selection of treats but Sarnies and Scones paid the price for time on the shelf. Staff are generally friendly and there is a nice relaxed atmosphere, certainly not rushed. An ok outside seating area but they could do with burning citronella.

Clearly a serial moaner. I was behind him in the queue when he clearly ordered one of both soups. I saw the chef bring two out and then take one back so not sure how he tasted the cheese one. I felt sorry for the girl he shouted out. I had a toastie and chips which was lovely. The restaurant was around half full with only two staff so I was impressed as the speed of service was pretty quick. I will definitely return and will be sure to tell my friends. There was a nice selection of cakes too. I also got given nice booklet of offers for January. So will be using them ! View menu

We came here on a Saturday afternoon for lunch. It had been recommended by my father so I expected to have a pleasant lunch. We arrived at three o 'clock expecting to be able to sit down and enjoy a nice sandwich, to be told that the kitchen had just closed, with no prior warning on a menu or any notice. A sign advertising their chips read every day any time , which quite clearly turned out to be false. We did however enjoy a reasonably priced and rather nice hot chocolate and cappuccino. I just wished their was a prior notice explaining the closure of the kitchen at 3, as we therefore had to go without lunch.

We dropped our car off for wash and polish and thought we’d get a quick drink whilst we waited. And by quick I mean choose 2 cans of pop and 1 bottle of water from the fridge then wait 20 minutes to pay! It seems customer service, efficiency and organisation are not on this restaurants and I use this term loosely customer charter. We picked our drinks then joined the queue of 1 and proceeded to grow old. We heard the person in front make three menu choices to be told at 1:30 in the afternoon! they had no baked potatoes and coronation chicken left and the staff member didn’t know what the soup of the day was, she’d go and check, Mrs Overall style. The place is obviously going through bad time...

We visited this garden centre for a ‘quick stop’ for coffee and cake as part of a Mother’s Day treat. We waited over 20 minutes in the queue whilst one poor waitress struggled to take orders, make all the hot drinks and take payment, so slow and hugely inefficient. Whilst I waited my wife sat at a free table with our two disabled sons, they’re profoundly autistic and don’t understand the concept of waiting, however, my wife kept them occupied whilst they waited for their cake, they did well, but we were nervous that they’d get very upset at any moment. To make life even more stressful, after 15 minutes of sitting down, but before we’d even been served, an exceptionally rude waitress came mar... View menu