Phone: +4940275858,+494059450663
Address: Lübeckertordamm 2, 20099, Hamburg, Germany
City: Hamburg
Dishes: 35
Reviews: 2873
Website: http://www.le-restaurant.de
"Last night we dined at this restaurant, and while the food was nice enough I definitely won't be returning due to the poor customer service. Unfortunately a man at the table next to us flung his arm out and accidentally hit the waitress who was carrying a large tray of beers. The beers spilt all over me. My jacket was completely soaked and the waitress didn't even apologise! Another waitress tried to wipe my jacket with a sponge but it was a completely futile effort as the beer was all sticky and smelly and it clearly needed to be washed. After a while I told her not to bother keep wiping it, and that I would need to get it cleaned. Then they gave us our bill... Still no apology and charged us full price for our meal!!!!!! I had to pay 13 euros to get my jacket dry cleaned today, knocking a bit off our bill would have helped with that. Or at the very least, an apology would have made me feel a bit better. The same waitress that spilt the beer on me took our money at the end and she didn't say anything!!! The food was alright, but this poor handling of the incident left a very foul taste in my mouth and I will not be returning."
All prices are estimates.
Hamburg, a port city in northern Germany, is known for its maritime heritage, vibrant culture, and local dishes like Fischbrötchen and Labskaus. It's a blend of old charm and modern vibe.