Phone: (+34)928536345
Address: Calle La Nina 4, 35660, La Oliva, Spain
City: La Oliva
Dishes: 9
Reviews: 1110
Website: http://www.facebook.com/search/top/?q=restaurante%20tantaluna&epa=SEARCH_BOX
"I was really disappointed with the lack of customer care where the owner/manager seemed focused around profit opposed to customer service. I had booked a table for 4 for my family. Upon arrival the restaurant had 2 tables of 4 vacant and so we asked for the one more inwards to shelter from the strong breeze you experience in the alley . We were told was not available. This I thought was fair enough although couldn’t understand why this was the case unless other group of 4 had specified that table. I am aware restaurant sit groups on the outer tables first so looks busy all time for passing trade. So we sat down and the manager twice rearranged the configuration to a 5 and then a 7 to accommodate other patrons using an additional table of 2 . No other group of 4 turned up. I did challenge him when paying the bill and he said was reservations and got very defensive. As I am on my holidays I dropped the matter albeit this didn’t add up as if that was the case why was it configured a 4 and a 2 until the groups arrival? Also hasten to add the Paella I ordered was dumped on the table. I visit Spain a lot and every other time it is served from the serving pan to my plate . My daughter asked for a bottle of water which was served by a surly girl who didn’t leave a glass !! Food is fine, but clear that they think that people will attend regardless of how they treat them . It’s my last day of my holiday so hopefully you respond before I depart as giving you a second opportunity to put things right. Thank you ."
All prices are estimates.