Thai Orchid Maidstone

Fabulous food, charming staff, good location. Set menu 2 courses under £10 (Jan 2024). Prompt service Weekday lunchtime visit.

The owner of the restaruant is clearly very bias. They way she treats certain customers ia very different to how she treats others. I was made to feel unfortable and unwelcome. Do not come here if you value good customer service.

Booked a table for 7:30pm, at 8:30pm was still waiting to be seated. Went upstairs to Restaurant to check on progress, was told table would be 5 minutes, it wasn't ! Restaurant also stank of Body Odour. Decided to leave, won't be returning.

Ordered a vegetarian platter that had prawn toast!!! When pointed out to staff, hardly any acknowledgement of the mistake which is pretty serious. No service, had to chase for food and drink. Didn't leave a tip and probably won't book again.

My partner and I have just eaten here and we’re very disappointed. We have always enjoyed the food here but today the food was mediocre, service really slow considering the restaurant was no where near as busy as it used to be.and overpriced. Such a shame and we will not be returning.

1st time visit for both my friend and I, and it didn't disappoint. Service was really good and the food was beautiful. We went at lunchtime but chose not to have the lunch set menu, which is an amazing £8.95 for 2 courses! It was my friends bison we wanted to have the choice of the full menu. It was amazing, and we will definitely be back!

Compared to the Whitstable branch this is sadly quite bad, we arrived at 5.30 and at 7pm only had starters which they got wrong! Only one lady appears to take orders and the other waiting stuff look scared of her! Curries were lovely however, pad thai was burnt along with the spring rolls! More waiting stuff required, ones which can also take orders! I fear this restaurant may be going down the pan if they don’t adapt! We were not the only ones unhappy!

Literally just left the place and now back at our hotel. We are stuffed! Delicious food, lovely staff, and value for money. I was worried, as I had read previous reviews here after booking.... All I can say is I had nothing but a gorgeous early dinner, and fantastic service. We asked for everything to be brought out as and when it's ready, so the mixed starter for 2, Thai prawn crackers, crispy duck pancakes, and special fried rice. I had a Pina colada, and my hubby had two ice cold beers, delicious!! Very reasonably priced, and staff were attentive. Keep in mind we dined at 5pm, and it was not busy, but due to the excellent food, I can imagine that it could get a bit overwhelming for the st...

We decided to celebrate my son's birthday as we have been here before. Food is nice but service is terrible. We spent an hour waiting to order our 2nd starter and being serve. In fact, myself and family is waiting whilst writing this review. Everytime you get a staff to request to order, they refer us to a lady who just appears to be overwhelmed. I could.understand that the place is busy but why just limit the ordering to one person. This is a ploy to delay the food output. Bearing in mind that it is Sunday evwning, they should anticipate this possibility that it could be hectic. As much as i try to understand, this whole experience has taken it another level of wait all you can buffet. The...