The Blackwater Stream

The staff at this restaurant is fantastic - very friendly and always in a good mood. The service was excellent. I only had a few ciders and some chips, but everything was great.

We go to spoons very often and this was the best I’ve been to in ages.the service was really good and the food was absolutely lovely will be going again in the week while we are visiting the area

hi the food was great. however, one waitress i think the manager, was incredibly rude and confrontational. all the other staff were lovely i feel bad for the people around her as she is letting them down hugely i believe her name was becca and it was a lovely night apart from that rude waitress View menu

Went this afternoon to see the improvements to the new outside seating area and garden, very nice ! Pleasant outside and fairly busy, unfortunately within 20 minutes it was inundated with cyclists who left their bikes chained to the benches, propped up in the hedges and left lying on the new astroturf. What a bunch of w.anchors !

Food was great, Service of one particular woman was appalling. I’m guessing the manager? glasses, hair up, arm splint, recording us???? Confronting, argumentative and rude to be honest. A whole meal and drinks forgotten and wrong, when asked we get told well why were we drinking it?? instead of a sorry maybe? A nasty piece of work.

Visit was completely spoiled by parking scam. There are no signs that are obvious so you assume its a pub carpark. I can't afford to pay so they send threatening letters. Very upsetting and won't go again out of principle. People go to Wetherspoons because they're poor so having parking charges and a scam company to deal with is just wrong. View menu

We usually go to this restaurant every Christmas Eve with family and friends, but this year was terrible! The food was awful, the glasses were dirty, and there was even dried food on the spoons. There was no music, no atmosphere, and the staff looked like they had been hired from a homeless shelter - dressed in dirty clothes with greasy, unkempt hair, and one of them even had no teeth. The toilets were out of toilet paper, despite the staff signing off on an inspection sheet. This place used to be nice when Wetherspoons first took over, but not anymore. We will be finding a new venue for next year. Avoid this place.

As a regular customer, I am accustomed to the casual dining experience at Wetherspoons and I know not to expect fine dining. However, the food last night was terrible. Many dishes were sold out and I ended up ordering the hot and spicy chicken, which came without chips as they had run out. The chicken was strange and soggy, falling apart as I touched it. The rice was still in the shape of the microwaveable pouch it came in. Many families left because there were no options for kids like burgers. This has been a trend for the past few weeks, with prices increasing and portion sizes shrinking. Overall, the dining experience at Wetherspoons has been disappointing lately.

We are regular visitors to this pub and other Wetherspoons pubs, due to its value for money and generally good quality food and considering g the volume I’d customers well mannered and polite staff. The one problem that keeps occurring is the use of the APP. iIt often shows fish and chips as unavailable, when it is still being served and still available to order at the bar. It’s happened a few times on recent visits and twice the meal was unavailable on the App and at the bar. When I asked why yesterday I was eventually told that the fish was in stick but had not been defrosted! This is a shame because, otherwise I still think the chain is good value for money. Let down by its App and they o... View menu