The Cocoa House - Menu

2 George Street, Conwy, United Kingdom, LL30 2SF

🛍 Fish, Steak, British, Vegetarian

4.3 💬 2593 Reviews
The Cocoa House

Phone: +441492862930,+448701606066,+441492876601

Address: 2 George Street, Conwy, United Kingdom, LL30 2SF

City: Conwy

Menu Dishes: 4

Reviews: 2593

"Surprised by this place. Never been in before but have walked passed many times. Nice clean interior, well laid out inside, and great bar staff. Definitely worth a visit to quench your thirst whilst strolling the streets of Llandudno. One real ale on from SA Brains which was decent and well received. A good selection of alcoholic and non-alcholic refreshments available too."

Full menu - 4 options

All prices are estimates on menu.

Indian

Salads

Bread

Lynn Lynn

Nice place and a few good drinks will go back again

Address

Show Map

Reviews

John
John

Nice pint of madri very friendly bar staff excellent


nicola
nicola

Friendly chilled out place, good choice of drink , deals and meals.


Graham
Graham

Beer, food, pool room and on Friday night, live music. Something for everyone. View menu


Sharon
Sharon

The tables could do with a good scrub. They were so sticky that If you leaned on them you literally stuck to the table.


Vincent
Vincent

Pain with the band on a Saturday night setting up for a 9.30 gig at 7pm moving customers and being a pain in the backside


A
A

We dropped in for a quick drink before heading to dinner and it was very lively but we were lucky enough to get a table. Service was really quick at the bar too. View menu


TravelAdvisor
TravelAdvisor

A lovely pub in a great location, right in the heart of town. Formerly known as Plumes, it used to draw a younger and more rowdy crowd. However, under new management...


Paul
Paul

Popped in for a Guinness which wasn't up to much. Staff were friendly enough. The place is in need of a good refurbishment. Nice flag stones on part of the floor. Pool table at the rear of the premises. Music being piped through was good. Ok visit.


Paul
Paul

Surprised by this place. Never been in before but have walked passed many times. Nice clean interior, well laid out inside, and great bar staff. Definitely worth a visit to quench your thirst whilst strolling the streets of Llandudno. One real ale on from SA Brains which was decent and well received. A good selection of alcoholic and non-alcholic refreshments available too. View menu

Categories

  • Fish Delight in our exquisite fish dishes, crafted from the freshest catch of the day. From grilled favorites to savory stews, our menu celebrates the ocean's bounty with flavors to satisfy every palate.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Mastercard

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"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"