The Coolstone - Menu

Eyam Hall CourtyardMain Road, Hope Valley, United Kingdom

🛍 Cafés, Cheese, Dining, Asiatic

4.2 💬 480 Reviews

Phone: +441433627280,+441433630505

Address: Eyam Hall CourtyardMain Road, Hope Valley, United Kingdom

City: Hope Valley

Menu Dishes: 6

Reviews: 480

Website: https://www.thecoolstone.co.uk/

"The service was cold unprofessional and uncomfortable . We were given one menu then told she was fetching more and given another menu so 2 menu’s for 3 people ?? not busy either . Asked what ales were on ,she said what do you want ? I asked if they had an sparkling elderflower she said we have an elderflower drink in a bottle . The food arrived ,luke warm ,bland ,lifeless and lacking flavour and skill. My daughter was the last to finish and was made to feel uncomfortable by the front of house who seemed desperate to clear our plates all of a sudden ...again not busy . I found it very hard paying the bill for such an awful experience and gave my review on fb which they removed .This speaks volumes about an unprofessional one hit wonder which does not deliver and word of mouth is a very important tool for your business ...taking criticism and learning from it also shows you believe in your product .Removing criticism shows that you don't really deserve to have repeat custom or a business . We felt unwelcome the minute i arrived having to explain that i wasnt late as i had modified my booking to a later time which they huffed at and shrugged ..we really should have walked at that point ."

Full menu - 6 options

All prices are estimates on menu.

Dessert

Egg Dishes

Mexican-American Food

Pizza Snacks

Fish Dishes

Croques

RebeccaP RebeccaP

Great place. Lovely staff. Fantastic value for money food.

Address

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Reviews

User
User

As always, the staff was very friendly. The food was delicious, and the atmosphere was pleasant.


ALANW
ALANW

As always, the staff was very friendly. The food was delicious, and the atmosphere was enjoyable.


AlisonH
AlisonH

Delicious food although portions on the small side. One small slice of cheese on the cheeseboard was disappointing. View menu


BeckyH
BeckyH

We had a wonderful meal with staff who provided the perfect amount of attention—an ideal way to wrap up our holiday! The value for money was excellent as well.


GillianW
GillianW

Our first visit made an excellent impression, knowledgable and helpful staff, a good range of drinks and food, a pleasant environment. I'd have liked to see another vegetarian option.


Ruth
Ruth

The host was incredibly welcoming, and the staff were very friendly. We enjoyed a lovely meal. The portion sizes could be a little more consistent, but that's just our feedback! We will definitely be returning. View menu


RobertC
RobertC

Excellent service, although the waiting staff were very busy. A main course left the kitchen as a gluten-free option by mistake and therefore was not as described on the menu. Free desserts were provided to compensate.


QueenGem
QueenGem

I visited with my partner at the weekend we had a table booking and sat inside. The building itself was really nice and the atmosphere was quiet but pleasant we definitely felt able to socially distance. The menu was limited but there was plenty we liked and the food itself was good. However the service was very poor after we had finished the waitress pretty much ignored us completely. It wasn't that she was busy as there was only 1 other couple inside who she spoke to several times! We were waiting to be asked if we wanted another drink or dessert but she never even glanced at us. In the end we had to go up to the bar to pay (probably shouldn't have to do that with Covid) and went elsewhere...


Looby
Looby

The service was cold unprofessional and uncomfortable . We were given one menu then told she was fetching more and given another menu so 2 menu’s for 3 people ?? not busy either . Asked what ales were on ,she said what do you want ? I asked if they had an sparkling elderflower she said we have an elderflower drink in a bottle . The food arrived ,luke warm ,bland ,lifeless and lacking flavour and skill. My daughter was the last to finish and was made to feel uncomfortable by the front of house who seemed desperate to clear our plates all of a sudden ...again not busy . I found it very hard paying the bill for such an awful experience and gave my review on fb which they removed .This speaks vo... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments. View menu
  • Dining Enjoy a diverse dining experience with an array of delectable dishes crafted from the finest ingredients, pleasing both classic and adventurous palates, in a warm and inviting atmosphere.
  • Asiatic

Amenities

  • Beer
  • Wine
  • menu
  • Wifi
  • menu
  • Takeout

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