The Crooked Chimney

Cromer Hyde Lane, Lemsford Welwyn Garden City, Hertfordshire AL8 7XE, Welwyn Hatfield, United Kingdom

🛍 Pizza, Seafood, European, Fast Food

3.7 💬 107 Reviews
The Crooked Chimney

Phone: +441707397021

Address: Cromer Hyde Lane, Lemsford Welwyn Garden City, Hertfordshire AL8 7XE, Welwyn Hatfield, United Kingdom

City: Welwyn Hatfield

Dishes: 35

Reviews: 107

Website: http://www.vintageinn.co.uk/content/vintage-inn/en/restaurants/east/thecrookedchimneywelwyngarden

"I have visited the Crooked Chimney many times in the past, but not in recent years. I'm not sure if it has changed ownership, but based on my experience this time, I would not return. Initially, they did not have our reservation, despite it being confirmed through OpenTable. However, since it was not busy, they were able to find a table for us. Unfortunately, the quality of the food was poor. We ordered three roast dinners and a child's pasta with garlic bread. The garlic bread was burnt, and the roast beef was tough and dry as if it had been reheated or left under a warmer for too long. The vegetables were cold and the roast vegetables were soggy. We were among the first customers in the restaurant at 12:15, but the food did not arrive until 1:00, leaving us little time to address the issues. I mentioned our dissatisfaction to the waitress as we left, and I observed another table sending their food back for the same reasons. Additionally, another couple left after being told there would be a 90-minute wait for food. The restaurant was cold, and we had to keep our coats on as there were no fires lit and no heating on. It's a shame because the Crooked Chimney used to be a nice bar/restaurant with good food."

Menu - 35 options

All prices are estimates.

MichaelD MichaelD

The food was subpar and overpriced, with slow service. However, the atmosphere at the pub was decent.

Address

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Reviews

SilviaC
SilviaC

Food average, ambience average, service average. ...not at all memorable, don’t think I would return for food but may just for a drink at the bar


Susanne
Susanne

The Qood quality of the service was obvious, the service was acceptable, but could have been faster. The ambience was elevated and pleasant. I will define


Vera
Vera

Slow to sit us at our table when we arrived. We had to call our waitress over to order our food . Service was slow. Our food was cold. They didn’t have the pudding cheese board we asked for. Overall very poor


JaneH
JaneH

My gammon , egg chips. The chips were soggy and very fatty. The gammon was tough. My friend took at least half of it for her dog who was singularly unimpressed. My friend who had the prawn cocktail we all agreed had the best meal. The staff were friendly helpful


Katelin
Katelin

We visited Saturday 23rd December. We were very unfortunate on our visit. There were only 2 staff working. 3 members of staff had called in sick. The wonderful young lady and the manager were run ragged. They gave 110% they should be rewarded for how hard they worked. Not knocked . To the staff that didn't turn up . Think next time about the poor lady who is pregnant that had to run around all night.


GrahamN
GrahamN

For a Saturday night a day before Mother's day the Crooked Chimney was very quiet. The food was very nice but not exceptional. Service was OK but very slow especially as it was quiet, but maybe our waitress was new. BUT NEXT TIME I WILL CONTACT DIRECT FOR BOOKING OpenTable WAS USELESS WHEN WE ARRIVED AT RESTAURANT THERE WAS NO RECORD OF OUR BOOKING THROUGH OpenTable, lucky for us there were able to fit us in.


Neil
Neil

The food was not great. My sons steak was tough, my husband’s blue cheese pizza didn’t taste like blue cheese, and I sent my dry unpleasant chicken schnitzel back. I at first asked for a sauce to add some taste to the schnitzel, which I said I would pay for, the waitress came back saying it didn’t come with sauce. I further explained I wanted a sauce, any sauce, just to make it better. She asked another waitress about it, that lady told her just to give me ketchup or mayonnaise. Then the waitress came back a third time saying I had to go pay for a sauce at the bar first. By this time everyone had finished their food. I sent my food back and we just left. The manager only arrived after I aske...


DennisP
DennisP

I made a reservation at the Crooked Chimney for my wife and I 24 hours in advance, but upon arrival, the staff claimed they had no record of it. Despite showing them the email confirmation from Open Table, they said they were fully booked and had no spare tables in the main part of the restaurant. The manager was able to seat us in a part of the pub that was not being used, but the lack of other guests made for a less than ideal atmosphere on what was meant to be a special night. I appreciate the manager's apology and the staff's efforts to accommodate us, and the food was good. However, I believe Open Table should work with restaurants to avoid similar issues in the future. Personally, I wo...


Vjgemini
Vjgemini

I have visited the Crooked Chimney many times in the past, but not in recent years. I'm not sure if it has changed ownership, but based on my experience this time, I would not return. Initially, they did not have our reservation, despite it being confirmed through OpenTable. However, since it was not busy, they were able to find a table for us. Unfortunately, the quality of the food was poor. We ordered three roast dinners and a child's pasta with garlic bread. The garlic bread was burnt, and the roast beef was tough and dry as if it had been reheated or left under a warmer for too long. The vegetables were cold and the roast vegetables were soggy. We were among the first customers in the re...

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Amex
  • Pets
  • Fireplace
  • Visa Card

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